Alliance Floor Source

Carpet & Rug Retailers
1006 Magnetic Dr. Toronto ON M3J
Write a Review
Write a Review
Website
HomeStars
Carpet & Rug Retailers
Alliance Floor Source
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 9 timesBest of 2020winner 9 times

Reviews for Alliance Floor Source

Average customer rating:
9.7 10 (456 reviews)

Sort by

Private User
Private User
0 reviews Pickering, ON
10/10

Hardwood floor installation

I decided to go with alliance floor source based on consumer reviews and I am glad with my decision.They were punctual, gave me reliable time slot and installation was pretty neat . Matt was truly professional and skilled. I will definitely recommend them to anyone looking for this service

Was this review helpful?
Company Response

Thank you very much for the great review, we truly appreciate it!
Alliance Floor Source Inc.
416 398-0019

a in Toronto
a in Toronto
2 reviews Vaughan, ON
10/10

Basement floors

When we decided to install floors in our basement, we visited Alliance Floor Source store in North York. There, we received an in-depth consultation from Timea, who was very knowledgeable and friendly. We ordered very nice looking vinyl planks from a huge selection of samples, and in just a few days all materials were delivered to the installation site. Thank you! But this is not all. A couple of days later, the contractor who was installing our floors unexpectedly quit. We called Timea, explained the situation, and asked if she could help. We couldn’t believe our luck when later that afternoon she called back saying that she was able to secure services of a professional installer, Matthew. Next morning, Matthew came early and got to work. He was fast and efficient and installed over 400 sq. ft. of floors and over 100 ft. of baseboard in just six hours, despite the tricky layout of our basement. The quality of his work deserves only high praise. People like Timea and Matthew really make a difference, and if you need new floors, look no further!

Was this review helpful?
Company Response

Thank you for taking the time to share your experience with our company. It was our pleasure not just to sell you the materials, but to help out with the installation when you were stuck.
Alliance Floor Source Inc.
416 398-0019

Henri Miller
Henri Miller
1 review Toronto, ON
10/10

A pleasure to deal with from start to finish

After a trip to another company I noticed Alliance from across the road. I was looking for quality LVP to be installed into my condo and was shopping around for good advice, service and price. Within minutes of meeting with Timea and Lehel I knew I had found my vendor. They are professional and full of advice and guidance whilst offering very competitive pricing both on flooring and installation. We booked the site visit which was simple and painless and moved on to the install. Their installer was a pleasure to work with also and I was very pleased with the result of his work. I cannot recommend this company more highly as I believe they are the best in Toronto. Great job ! I will be referring you friends and family! Thanks for all you did.

Was this review helpful?
Company Response

Thank you very much for the great review, we really appreciate it! Nice to get a wonderful feedback from another happy customer! Enjoy the new flooring!
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
Private User reviews Toronto, ON
10/10

Cork flooring tile replacements

The experience working with Alliance Floor Source was positive from start to finish. Arrangements were made in a timely and professional manner. The work was completed efficiently and by an expert. Great job! We’ll keep you in mind for future projects.

Was this review helpful?
Company Response

Thank you very much for writing the nice review for us. Great to get a feedback from another happy customer, we really appreciate it!
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
Private User reviews Toronto, ON
9/10

New engineered hardwood

Overall a great experience and the finished product looks great. I had new engineered hardwood installed throughout my condo. The team at alliance was very open and honest with their suggestions and their pricing. My only wish was that there hadn’t been a delay in the timeline as this caused problems with my condo. I would definitely recommend alliance!

Was this review helpful?
Company Response

Thank you very much for writing us the review. We are happy you love the new flooring! Unfortunately it is very difficult to give exact timing for completion. Sometimes unexpected things do come up outside of Alliance's control. The installers would rather do a perfect job than rush finishing it and not pay as much attention for even the small details. Unfortunately we under estimated the amount of time your job would require to be completed. It did not help timing that the furniture was not dissembled as originally agreed would be, and the fact that we ended up having to cut 5 doors for you (that was done at no additional charge, normally a $250.00 value plus tax) that we were unable to determine ahead of time. The space under the doors at time of estimating was too close to call. We really appreciate the feedback and thank you for the recommendation! Enjoy the beautiful new floors!
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
Private User reviews Oakville, ON
10/10

Damaged Floor Repair

Very satisfied with the damaged floor replacement. Peter did a great job! And very nice customer service.

Was this review helpful?
Company Response

Thank you very much for the great feedback, we really appreciate it! Peter is one of our best, very detail oriented, nice to get another confirmation of his expertise.
Alliance Floor Source Inc.
416 398-0019

Leo in Toronto
Leo in Toronto
3 reviews Toronto, ON
10/10

Floor installation

Excellent customer service and the floor looks great. I ended up going with Alliance Floor Source as they were finding solutions to my problems -- a very tight deadline, creating an access for my backwater valve, uneven floor and a variety of tricky angles and door transitions. So impressed. The owner (Lehel) actually came to our home to do the initial measurements, then like clockwork the floor and underlay were delivered on another day, and then the installers came on another day and everything was done so efficiently and professionally. I would highly recommend Alliance Floor Source. They even followed up with me after the installation to ask if I was satisfied with the job before processing the final payment.

Was this review helpful?
Company Response

Thank you very much for providing a great feedback regarding our work, we really appreciate it! Nice to get the recognition from another satisfied customer!
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
Private User reviews Toronto, ON
10/10

Flooring

It was a pleasure to work with Alliance Floor Source. They were knowledgeable, patient and helpful while i was selecting my preferred floor. My small house had some challenging details to overcome and the Alliance staff worked to remedy those with great success. Their installer Joe was detail oriented and thoughtful in the installation. I was very pleased with the result!

Was this review helpful?
Company Response

Thank you very much for the nice review! Great to get the feedback from another happy customer! Enjoy the nice new flooring!
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
1 review Brampton, ON
10/10

Hardwood Install

I recently had hardwood installed on my stairs and in the hallway where the bedrooms are. I highly recommend this company. I had a great customer experience. They kept me informed at all times and delivered on their promise. The Installer work efficiently and made it a smooth and easy transition for my family and I during the install. He was on time, organized and communicated with me throughout the entire process. Not to mention he cleaned his workspace at the end of each day. This is my second time using Alliance Floor Source for my flooring needs and both times I was very pleased. I give them a 10/10!

Was this review helpful?
Company Response

Thank you very much for the great review! It is our pleasure to work with great customers like you!
Alliance Floor Source Inc.
416 398-0019

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alliance Floor Source

Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers

Alliance Floor Source is a Toronto-based hardwood, laminate and carpeting specialist. We sell only top quality merchandise and offer the best brands in the industry. We offer flooring products for the "do-it-yourselfer" or we can professionally install it for you. In either case, we believe in providing only the best in products and customer service.
Selecting the appropriate flooring is an investment that will prove to be one of the smartest and most durable you'll make. As one of the most important design elements in any home or business, hardwood, laminate and cork flooring are used everywhere to give warmth, a distinguished look and a timeless beauty to any room. Whether you require a new floor or a retrofit of an existing floor in either a residential or commercial property, we will do our best to find the most suitable option for your particular needs and budget.
We have been satisfying the needs of homeowners, contractors and builders for almost 25 years. When dealing with Alliance Floor Source you will not only be satisfied with the quality of our products, but you will also love (we hope and trust) the exceptional customer service and our commitment to making your flooring project a most enjoyable experience.
With your cooperation in the after installation care and maintenance of your new floor, you will have an investment to be happy about and be satisfied with for many years to come.

CATEGORIES
Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers, and Basement Renovation
PRODUCTS
Laminate flooring, Hardwood flooring, Engineered hardwood, Click hardwood, Carpet (Broadloom), Carpet Tiles, Area Rugs, Cork flooring, Luxury Vinyl Planks or Tiles (Floating or Glued).
SERVICES
Supply and installation. Hardwood refinishing, Buff and Coat, commercial and residential
BRANDS
Torlys, Kahrs, Mercier, Kentwood, Bruce, Satin Finish, Shaw, Coronet, Beaulieu, Kraus, Model, Kronotex, Fuzion, Laurentian, Karndean, Krono, Duraceramic, Evoke, Fuzion, Satin Flooring, Mannington, Metropolitan Hardwood Floors, Elements, Evoke, Goodfellow, Armstrong, Mohawk, Wicanders, Shaw, Richmond, Adura
STYLES
solid hardwood, engineered hardwood, wire brushed hardwood, hand scrapped hardwood, silk carpet, textured carpet, commercial carpet, carpet tile
WEBSITE
http://www.alliancefloorsource.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
4
RETURN POLICY
Varies depending on product purchased. Please call us or see a representative for details.
PAYMENT METHOD
Etransfer, Interac, Visa, MasterCard, Bank Draft
LICENSES
Not required
MEMBERSHIPS
NWFA
LIABILITY INSURANCE
Yes
DIPLOMAS
Not required
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
By quote
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on workmanship, Materials by their respective manufacturers.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.