Overall a great experience and the finished product looks great. I had new engineered hardwood installed throughout my condo. The team at alliance was very open and honest with their suggestions and their pricing. My only wish was that there hadn’t been a delay in the timeline as this caused problems with my condo. I would definitely recommend alliance!
- Approximate cost of services:
- $10,000.00
- Company Response
Thank you very much for writing us the review. We are happy you love the new flooring! Unfortunately it is very difficult to give exact timing for completion. Sometimes unexpected things do come up outside of Alliance's control. The installers would rather do a perfect job than rush finishing it and not pay as much attention for even the small details. Unfortunately we under estimated the amount of time your job would require to be completed. It did not help timing that the furniture was not dissembled as originally agreed would be, and the fact that we ended up having to cut 5 doors for you (that was done at no additional charge, normally a $250.00 value plus tax) that we were unable to determine ahead of time. The space under the doors at time of estimating was too close to call. We really appreciate the feedback and thank you for the recommendation! Enjoy the beautiful new floors!
Alliance Floor Source Inc.
416 398-0019