Nemo from Alliance was great to work with. He is knowledgeable and upfront about wood choices, brands, price points, and the characteristics of the various flooring options (engineered vs. solid, etc.). He showed up promptly for the measurement of our house at the pre-arranged time, and quickly made some cost-saving recommendations regarding the installation. Even though we ultimately decided to do the installation ourselves, and changed the order several times as a result, Nemo was very accommodating and did not push back on us at all. Due to some special circumstances, Alliance was even able to show some flexibility on the price of the product, which was very much appreciated. Overall I would classify my experience with Alliance as "Excellent customer service!".
- Approximate cost of services:
- $12,000.00