Aire One Heating & Cooling Kw

Heating & Air Conditioning
Kitchener ON N2B 3C7
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Heating & Air Conditioning
Aire One Heating & Cooling Kw
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Reviews for Aire One Heating & Cooling Kw

Average customer rating:
9.6 10 (1289 reviews)

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Private User
Private User
Private User reviews Waterloo, ON
10/10

installation of the heating and cooling system

excellent service, my installers Bill Owen and Grant were extremely professional. great job guys!, stress free and efficient

Approximate cost of services:
$15,000.00
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Company Response

Thank you so much for your kind words! We truly appreciate your feedback and are delighted that Bill Owen and Grant provided such a professional and stress free experience. We're here for you anytime you need us! Thank you for choosing Aire One Cambridge!

GaryH
GaryH
1 review Kitchener, ON
10/10

Hvac

Ala was cordial skilled and efficient.
He is welcome in my home.
He was very professional.
He left the work area neat and clean.

Approximate cost of services:
$650.00
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Company Response

Thank you for sharing your experience, Gary! We're glad to hear that Alaa was cordial, skilled, and efficient while working on your gas fireplace. We appreciate your kind words and look forward to serving you again in the future. Thanks for welcoming Alla into your home, and we're pleased to hear that he left the work area neat and clean. If you need any further assistance, don't hesitate to reach out. Thank you for choosing Aire One Cambridge!

Richard
Richard
1 review Waterloo, ON
10/10

Heat pump install

Pat and Jason did a fantastic job install our mini split system. Was a big job just they did fantastic and very professional.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for sharing your positive feedback, Richard! We're thrilled to hear that Pat and Jason did a fantastic job installing your mini-split system. We appreciate your trust in our team and are glad we could meet your expectations. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for choosing Aire One Cambridge for your HVAC needs!

Megan
Megan
1 review Brantford, ON
10/10

Furnace fix

Mick was very thorough and helpful. He explained everything and was very friendly. I appreciated how he took his time checking for every possible outcome to be sure.

Approximate cost of services:
$35.00
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Company Response

Thank you for sharing your positive feedback with us, Megan! We're glad to hear that you had a great experience with Mick. We're always here when you need us! Thank you for choosing Aire One KW!

Tim in Toronto
Tim in Toronto
1 review Kitchener, ON
10/10

Service Furnace and Humidifier

Jugraj arrived on time and very quickly corrected problems with my furnace (no heat) and humidifier. Excellent, friendly service. Thank you Jugraj.

Approximate cost of services:
$110.74
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Company Response

Thank you for your feedback, Tim! We're glad to hear that you had a great experience with Jugraj while fixing your furnace and humidifier problems. We're looking forward to working with you in the future. Thank you for choosing Aire One KW!

Private User
Private User
Private User reviews Cambridge, ON
10/10

Install

Pat and Steven were very professional, polite and knowledgeable. They installed the heat pump and condenser without issue. Great experience

Approximate cost of services:
$13,000.00
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Company Response

Thank you for sharing your positive review with us! We're glad Steven and Pat installed your heat pump and condenser in a knowledgeable, polite and professional manner. We're always here when you need us. Thank you for choosing Aire One KW!

Private User
Private User
Private User reviews Waterloo, ON
10/10

Service on gas fireplace

Alla tackled my gas fireplace which was exceptionally difficult to take the front off. He persevered and was successful. He explained the pilot light options and I was able to decide confidently. My gas fireplace is working beautifully now.
He was patient, very knowledgeable, polite and professional.
He also outlined the maintenance plans. I took the fireplace plan with a view to more.

Approximate cost of services:
$169.00
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Company Response

Thank you for your kind words! We're delighted to hear that Alaa was able to resolve your issues with gas fireplace and provide you with helpful information and options. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing Aire One KW!

Private User
Private User
Private User reviews Waterloo, ON
7/10

Caution with Complications

I have had some issues with the initial quality of service and attention to detail by the teams at Aire One, however they have always worked with me to resolve the issues. There were issues with a furnace install that I had done which they came back and fixed, however I had to troubleshoot the wiring of the thermostat to get our air conditioner to work. We also had issues with a tankless water heater install which required 4 service calls and two weeks to sort out. The issue mostly stemming from the first team who had issues with a new gas line and replaced our copper plumbing with the same size PEX which reduced the water pressure to not usable. A second team had to come out to commission the tankless water heater with a replacement gas line took 6 days from quoting to commission. Took another week to get the water pressure sorted out replacing the PEX with copper pipes. There was also issues with charges that Aire One said they would modify and didn't follow through before I was charged for service at not agreed upon pricing, which was later resolved. I'm sure more conventional service is no issue but dealing with older houses may be an issue, but at least they followed through and fixed mistakes.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for sharing your experience with Aire One KW. We sincerely apologize for the initial issues you encountered with our service teams. It's disappointing to hear about the challenges you faced during the furnace and tankless water heater installations. We understand how frustrating it can be to deal with multiple service calls and prolonged timelines, especially when it involves essential home systems. We're grateful for your patience as we worked to resolve these issues, and we're committed to ensuring that such issues are minimized in the future. We're grateful for your patience as we worked to resolve these issues, and we're committed to ensuring that such issues are minimized in the future. Thank you for choosing Aire One KW!

Private User
Private User
Private User reviews London, ON
10/10

Heat pump mini split system

We hired AireOne to install a full heat pump mini-split system in our home as our primary heat source. It was a big job and we met with a number of companies and AireOne stood apart from the rest. From the initial consultation to the completion of the installation, the crew displayed a remarkable combination of friendliness, integrity, and professionalism.

Their friendly demeanour instantly put me at ease, and their integrity and professionalism was evident in every aspect of the installation process. Max, Pat, Steven, and Junior treated our home with care and they took the time to answer my many many questions. And they helped us navigate the greener homes grant and loan program.

With any big job, challenges can arise. In those situations I truly appreciated their responsiveness, technical proficiency, and commitment to doing the job right. Its clear that AireOne prioritizes the customer.

We couldn't be happier with the outcome and would recommend AireOne.

Approximate cost of services:
$37,000.00
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Company Response

We're thrilled to hear about your positive experience with our team at Aire One KW! It was our pleasure to install your heat pump mini-split system and ensure everything went smoothly from start to finish. Max, Pat, Steven, and Junior, take great pride in providing friendly, professional service every step of the way, including helping navigating the greener homes grant and loan program. Customer satisfaction is our top priority and we're so glad we exceeded your expectations. Thank you for choosing Aire One KW– we truly appreciate your recommendation!

Private User
Private User
Private User reviews Waterloo, ON
10/10

Heater

He was very helpful. He did an extensive check of everything and gave very helpful advice about some heating issues in our house.

Approximate cost of services:
$1.00
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Company Response

Thank you so much for your kind words! We truly appreciate your feedback and are delighted that our technician provided such a professional and helpful experience about your heating issues. We're here for you anytime you need us! Thank you for choosing Aire One Cambridge!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aire One Heating & Cooling Kw

Aire One was established in the late 1980's by a group of professionals with experience in the Heating & Cooling business and has since grown to become one of the leaders in the residential HVAC industry.

All our technicians (over 70 gas techs work for Aire One in the tri-city area) are gas authority certified and are qualified refrigeration techs. Due to exceptional quality and professional service, Aire One has been growing at an unprecedented rate.

Public Recognition:

Aire One has won several awards from recognized leaders of the industry for their achievements and exceptional loyal and dedicated customer service such as Lennox Customer Service Awards, York growth Awards and many more. We are a Carrier Factory Authorized Dealer.

Technical Team:

Experienced, Bonded, Factory trained and licensed technical specialists will install and service your equipment with an incomparable professionalism. Our 24-hour emergency service with electronically dispatched technicians are available to respond quickly to our customer’s needs.

CATEGORIES
Heating & Air Conditioning, Drain Services, Drainage Contractors, Duct Cleaning, Electricians, Plumbing, and Gas Line Installation
PRODUCTS
SERVICE & INSTALLATION of residential furnaces, air conditioners, HRV, whole house dehumidifiers, humidifiers, indoor air quality products, filters.
SERVICES
FIX, REPAIR AND INSTALL RESIDENTIAL FURNACES, AIR CONDITIONERS, HEAT PUMPS, HUMIDIFIERS, WATER HEATERS, WATER SOFTENERS, REVERSE OSMOSIS, PLUMBING SERVICES
BRANDS
CARRIER, PAYNE, AIREONE, MITSUBISHI, NAVIEN, LENNOX, TRANE, GOODMAN, AMANA, KEEPRITE, RHEEM, RUUD, APRILAIRE, iWAVE,
SPECIALITIES
heating, cooling service and installation. plumbing services and repairs
WEBSITE
https://aireonekw.ca
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
132
RETURN POLICY
100% Customer Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque, MasterCard, Visa, AMEX, Snap! Financial, Authorized City of Kitchener dealer for 12 Months No Interest, No Payment (to Kitchener residen
LICENSES
G2, Oil Burners, 313D, TSSA Registered
MEMBERSHIPS
HRAI, TSSA, Kitchener Utilities Dealer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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