Aire One Heating & Cooling Kw

Heating & Air Conditioning
Kitchener ON N2B 3C7
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Heating & Air Conditioning
Aire One Heating & Cooling Kw
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96%

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Reviews for Aire One Heating & Cooling Kw

Average customer rating:
9.6 10 (1268 reviews)

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Jaron Lefler from Kitchener
Jaron Lefler from Kitchener
1 review Kitchener, ON
10/10

Furnace check in: Furnace not Reaching Desired Temperature

- Service technician showed up on time.
- Technician was courteous.
- After a brief description of the problem, the technician requested to see the furnace.
- At that time, the problem became obvious.
- The technician made the repair in a timely fashion, with parts he had available on the truck (no waiting for a second visit!).
- The technician gave me a summary of the problem, so that I could understand what issue the furnace was having, and how he fixed it. He also explained how he checked on systems that the broken part was dependent on, thus giving me confidence that the newly installed part would indeed solve the problem.
- Technician was well trained, and able to answer non-technical questions as well.
- The issue turned out to be a replacement of a part that was under warranty, thus, instead of having to pay what should have been a $485 job, the repair was free.

Approximate cost of services:
$485.00
What could this company do to improve their services?
Give a more exact time frame (within ~1hour) for arrival of a technician. Giving a 4 hour window is a hard thing for most working people to manage. It's easier to plan a ~1hour break from work into the day.
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Company Response

Dear Jaron, thank you for using Aire One to service the furnace. We are glad you had a happy ending to the service and saved $485. We will thrive to always service you at the highest standards.

Kevin P from Kitchener
Kevin P from Kitchener
1 review Kitchener, ON
10/10

service

worker came in to service the furnace . service person took off their boots . Asked where the furnace was . As he was servicing the furnace he explained how the furnace worked and showed me how many amps was being used . also engaged in some conversation about the equipment . very pleasant and personable . showed me the maintenance plan to save me money in the long tern\m . Thanks

Approximate cost of services:
$180.00
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Company Response

Thank you Kevin for finding the time to write a few nice words about Aire One. We are happy to hear your comment about "very pleasant and personable" tech, because we try to hire our technicians based not only on their technical skills, but also on their soft skills.

karis from Cambridge
karis from Cambridge
1 review Cambridge, ON
10/10

furnace inspection

Thanks for good service. The tech was friendly and promt and courteous, and explained everything thoroughly. I will recommend them to anyone who asks. Very easy to deal with as well.

Approximate cost of services:
$111.00
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Company Response

Thank you Karis for requesting a furnace service from Aire One and we are humbled by the kind words you had for our technician.

Jim Hopkinson from Elora
Jim Hopkinson from Elora
2 reviews Elora, ON
10/10

furness/air replacement

I was first impressed with the sales rep and his openness and knowledge. After we reviewed other quotes we chose Aire one and the York furness and air conditioner.
We have had both in operation and the biggest feature we found was the quieter operation of both the air outside fan (noise) and the furness operation compared to our previous Lennox ones.
We chose the York modulating furness and the house temperature is consistant and most of the time we cannot even hear the fan running. We highly recommend both this company and the York products.
Jim H.

Approximate cost of services:
$7,000.00
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Company Response

Dear Jim, we want to thank you for buying the furnace and air conditioner from Aire One. The York modulating furnace is a Consumer Report winner in 2013 and is of outstanding quality.

Jason M from Kitchener
Jason M from Kitchener
1 review Kitchener, ON
9/10

Gas Water Heater

Thanks Aire One for the great service your guys provided.
Our old gas water heater was leaking and needed replaced.
The service guys were quick and professional during the installation of our new gas water tank. I was glad to see they used drop sheets on our floors to prevent scratching and water/snow from getting on our carpet. Would recommend service to friends. thanks. Jason M

Approximate cost of services:
$25.00
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Company Response

Dear Jason, thank you for the review and we are grateful to hear that our water heater installation crew met your expectation of professionalism and speed.

Paul from Waterloo Regional Municipality
Paul from Waterloo Regional Municipality
3 reviews Waterloo, ON
10/10

Whole house humidifier

Recently purchase an Aprilaire humifier from Airone, it included installation. The installer showed up on time was extremely well organized, the install was done in a professional and workman like manner. Before I knew it they cleaned up and were on their way. Works perfectly great job.

Approximate cost of services:
$500.00
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Company Response

Dear Paul, thank you for buying the whole-house humidifier from Aire One. We are happy to hear you are so satisfied with our technician's professionalism.

Jason B from Kitchener
Jason B from Kitchener
1 review Kitchener, ON
10/10

Furnace Check

Hello,

I would just like to write to let you know I received excellent service on a very cold morning from your company. The response was punctual and the technician who came Matt was very helpful, and friendly.Excellent customer service. I am glad there was nothing major wrong with the furnace, all has been well since.
Please make sure he gets this message as well as his boss.

Jason B

Approximate cost of services:
$112.00
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Company Response

Thanks Jason for taking the time to review our technician's performance and we are glad to hear the furnace works fine.

J R from Kitchener
J R from Kitchener
1 review Kitchener, ON
9/10

Furnace fix

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had my furnace fixed this morning. It went very well. There were no problems at all. The technician was very helpful. He appears to have fixed the problem, so I am keeping my fingers crossed.

Approximate cost of services:
$132.00
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Company Response

We are humbled by your effort to publish the review and we hope the furnace will run properly from now.

WC from Kitchener
WC from Kitchener
1 review Waterloo, ON
10/10

Heat pump fix

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We called Aire One to have our heat pump fixed. The service went very well. Lewis diagnosed the heat pump and found the problem. He replaced the part and we now have a warm condominium. I will be passing on Aire One and Lewis's name to our property manager.

Approximate cost of services:
$275.00
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Company Response

Thank you for trusting Aire One and our technician Lewis. Lewis is a highly trained technician so we are not surprised he quickly diagnosed your heat pump issue.

Ken from Kitchener
Ken from Kitchener
1 review Kitchener, ON
8/10

Humidifier Installation and Furnace Tune-up

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had a humidifier installed today, as well as a furnace tune-up. It went just great. I think everything was fine. The gentleman who came was very helpful. He was also quick and neat. It was all good.

Approximate cost of services:
$500.00
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Company Response

Thank you Ken for having Aire One install the humidifier at your home. The humidifier will make your house more comfortable. Don't forget the humidifier has a pad that needs to be changed every fall and also please don't forget to turn it off once winter is over.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aire One Heating & Cooling Kw

Aire One was established in the late 1980's by a group of professionals with experience in the Heating & Cooling business and has since grown to become one of the leaders in the residential HVAC industry.

All our technicians (over 70 gas techs work for Aire One in the tri-city area) are gas authority certified and are qualified refrigeration techs. Due to exceptional quality and professional service, Aire One has been growing at an unprecedented rate.

Public Recognition:

Aire One has won several awards from recognized leaders of the industry for their achievements and exceptional loyal and dedicated customer service such as Lennox Customer Service Awards, York growth Awards and many more. We are a Carrier Factory Authorized Dealer.

Technical Team:

Experienced, Bonded, Factory trained and licensed technical specialists will install and service your equipment with an incomparable professionalism. Our 24-hour emergency service with electronically dispatched technicians are available to respond quickly to our customer’s needs.

CATEGORIES
Heating & Air Conditioning, Electricians, Duct Cleaning, and Plumbing
PRODUCTS
SERVICE & INSTALLATION of residential furnaces, air conditioners, HRV, whole house dehumidifiers, humidifiers, indoor air quality products, filters.
SERVICES
FIX, REPAIR AND INSTALL RESIDENTIAL FURNACES, AIR CONDITIONERS, HEAT PUMPS, HUMIDIFIERS, WATER HEATERS, WATER SOFTENERS, REVERSE OSMOSIS, PLUMBING SERVICES
BRANDS
CARRIER, PAYNE, AIREONE, MITSUBISHI, NAVIEN, LENNOX, TRANE, GOODMAN, AMANA, KEEPRITE, RHEEM, RUUD, APRILAIRE, iWAVE,
SPECIALITIES
heating, cooling service and installation. plumbing services and repairs
WEBSITE
https://aireonekw.ca
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
132
RETURN POLICY
100% Customer Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque, MasterCard, Visa, AMEX, Snap! Financial, Authorized City of Kitchener dealer for 12 Months No Interest, No Payment (to Kitchener residen
LICENSES
G2, Oil Burners, 313D, TSSA Registered
MEMBERSHIPS
HRAI, TSSA, Kitchener Utilities Dealer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.