I called the company to book an appointment based on the reviews in Homestars and I'm happy I did! The appointment was booked for a time 2 weeks from the call but I was told that if they had an opening they will call me back. Shortly after I got a call and the appointment was bumped 1 week earlier. Odene came to do the fireplace cleaning and repair some missing mortar in the firebox. I also had some questions about the chimney and underneath it in the basement. He was very friendly and took the time to answer all the questions and explain the answers to me.
I am now confident that the fireplace is in good working order and I'm ready to enjoy it again in the winter.
- Company Response
Thank you for the wonderful review, Mariela! We were very happy to get everything set up for you so you can operate the fireplace safely.