Reliable Dryer Vent

Formerly Magic Touch Chimney Sweeps
Duct Cleaning
Markham ON L3R 0H6
Write a Review
Write a Review
Website
HomeStars
Duct Cleaning
Reliable Dryer Vent
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2013 winner 2 timesBest of 2013winner 2 times

Reviews for Reliable Dryer Vent

Average customer rating:
9.7 10 (124 reviews)

Sort by

Pola
Pola
4 reviews Aurora, ON
10/10

A relieving find!

I'll make this short and sweet:

EXCELLENT service. I contacted Marc through his website. In less then 30 mins he reached out to me by phone call, and when I couldn't answer, he texted me AND emailed me the answers to my questions. Got him in as soon as possible. He was personable (friendly and funny [a bonus, in my opinion]), and he educated me on some things regarding my dryer vent.

Will absolutely be answering his call a year from now for a routine clean.

Was this review helpful?
Company Response

Thank you for your kind words Pola. It was a joy to serve you and I love how interested you were when I showed you the vent outside. Looking forward to serving you again next year.

Kindest Regards, Marc

Lorne in Toronto
Lorne in Toronto
0 reviews Toronto, ON
10/10

Well named Company -- Reliable and Knowledgeable

Mark responded to my Homestars request within 30 minutes and he was available at my convenience within a day or two. He was on time and came fully prepared to handle anything the job could throw at him. He really knows what he's doing when it comes to dryer vents. He left the place clean and tidy and I'll be contacting him again in the future. Thank you for a job well done.
Lorne

Was this review helpful?
Company Response

Thank you for your review Lorne. I really appreciate the feedback. I'm glad I was able to unblock and clean your vent so you can do your laundry safely again.
Kindest Regards,
Marc

James
James
2 reviews Toronto, ON
10/10

On Time, Honest, Great Work

Great on the phone. Arrived in a timely manner. Quick to service our dryer vent. There is some follow-up to be done on our job but, so far they have been professional and trustworthy.

Was this review helpful?
Company Response

Thanks for your feedback. I really appreciate the comment about being trustworthy.

Kindest Regards,
Marc

Karen Gordon
Karen Gordon
3 reviews Toronto, ON
10/10

Effortlessly Amazing

Reliable Dryer Vent reached out to me very quickly after I posted and was very responsive and quick to book an appointment. Marc arrived with a big smile and quickly got to business. The service was completed effortlessly and I could not be happier. In addition to great service - Marc has a lovely manner. HIGHLY recommend.

Was this review helpful?
Company Response

Thank you for your review Karen. You also have a lovely manner and it was a real pleasure working for you.

Lissa
Lissa
3 reviews Milton, ON
10/10

Marc- Reliable Dryer Vent

I am so grateful and impressed with the service I received from Marc. Upon getting a new washer and dryer I discovered the dryer vent to be in poor shape. I contacted Marc and he came out for a free estimate which put me at ease. He showed me the issue right away (which was the vent not being to code and a pretty serious possible hazzard) and quoted me a very reasonable amount for his time in correcting it. My new dryer works as it should be and the vent is now as it should be. Very Impressed! I've already recommended him to many people and will continue to maintenance my vent with him. Awesome job Marc!

Was this review helpful?
Company Response

Hi Lissa. Thank you for your recommendation, kind words and for taking the time to write this review. It was a pleasure working with you and I'm glad you can finally use that nice new washer and dryer.

Kindest Regards,
Marc

duncan.wood in Toronto
duncan.wood in Toronto
1 review Toronto, ON
10/10

Excellent job

Marc visited Oct 23 and did an excellent job cleaning the dryer vents for two dryers. They are working well again. We would not hesitate to recommend Marc. He was polite and worked diligently.

Was this review helpful?
Company Response

Thank you very much for your review Duncan. I'm happy to be of service and glad you are pleased.

Kindest Regards, Marc

Private User
Private User
Private User reviews Toronto, ON
10/10

Friendly, prompt service - thank you!!!

I recently purchased a house, and bought a new washer/dryer. The dryer didn't work, and I realized it must be a dryer vent issue. I looked on Homestars and Reliable was at the top of the list so I took the recommendation. It was 1am when I emailed Marc, and he called me back first thing the next day, and came that afternoon to diagnose the issue - very impressive!!

Long story short, the previous owner did not take care of the ventilation system at all leading to several issues in different places. Marc returned promptly to do the work (it was a big job!) and I'm very happy with the outcome.

Thank you so much!

Was this review helpful?
Company Response

Thank you for taking the time to write this review. It was great to work with you! Enjoy your new home.

Kindest Regards, Marc

Khalid in Mississauga
Khalid in Mississauga
1 review Toronto, ON
10/10

EXCEPTIONAL CUSTOMER SERVICE AND PROFESSIONALISM

I was looking on Homestars for top rated Dryer Vent replacement companies and I luckily reached out to Marc from Reliable Dryer Vents. Marc came by promptly to give me a thorough assesment and quotation of how to take care of a serious fire hazard due to the previous owner of my homes negligence. I had two dryers venting out of one exhaust which is a ‘fire waiting to happen’ as assesed by a furnace specialist that came by prior to Marc. He offered a very accurate solution, booked a time and date, showed up on time and did a very clean and neat job and cleaned up behind himself. I now have two seperate exhausts for my dryers and new ducts which is a huge relief. HIGHLY RECOMMENDED FAIR PRICES!

Was this review helpful?
Company Response

Thank you for your review Kal, it was a pleasure serving you. Thanks also for your trust. It is my goal to be the most trusted dryer vent company in the GTA.

Kindest Regards, Marc

migmigson in Toronto
migmigson in Toronto
4 reviews Toronto, ON
10/10

Amazing customer service

Marc is an absolute legend, best customer service and personality you could ask for in a person. He took the time to fully understand my dryer vent situation, came to my house, worked on it for a while, and didn't charge me because he wasn't confident he had fixed the issue because of a strange quirk with my setup that was out of his control. I was very taken aback and insisted on at least covering some hourly payment for his efforts, but he insisted his policy is that if he doesn't fix the problem, he doesn't charge. He also made recommendations for a company that may be able to help.

All this being said, I'm sure he's more than capable of fixing 99.9% of more standard dryer vent situations and I'd highly recommend the guy. I don't think there's anything more satisfying than dealing with honest, friendly, hard-working people, I'd always willing to pay a premium for that, but his prices seem on par with everyone else, so that makes him a real gem.

Was this review helpful?
Company Response

Thanks for the kind words Mike. I appreciate you taking the time to share your experience.
Kindest Regards, Marc

boyonkoh from Toronto
boyonkoh from Toronto
2 reviews Toronto, ON
10/10

Dryer vent cleaning

Marc from Reliable Dryer Vent is very friendly and professional. He not only did a thorough job, he also explained to us what we can do so that we only need to clean the dryer vent every 2 years. Their fee is also one of the most reasonable I found from a list of recommended vendors. We highly recommend them!

Was this review helpful?
Company Response

Thank you for your review. It is our pleasure to serve.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliable Dryer Vent

Your peace of mind is our business! Our mission is to be the most trusted service company in the GTA.

CATEGORIES
Duct Cleaning
SERVICES
Dryer Vent Cleaning & Dryer Vent Installation
WEBSITE
https://www.reliabledryervent.com/
YEAR ESTABLISHED
0
PAYMENT METHOD
Cheque,Cash,Debit,Visa,Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.