Called Gates with a complaint about noise coming from our attic. I called early in the week and they were able to send someone out by the end of the week. Nick was the one to answer our service call and although he was running a little late he called and let me know and gave me an updated time. When Nick arrived at our home he was very friendly and put us at ease explaining what he does and what the process would be. After checking our exterior Nick showed us a photo of where the squirrels had made a hole and had gotten into our attic. After explaining what he was going to do Nick went to work. The job was done quickly without any damage to the property and Nick told us he would be back after the weekend to ensure that they were out and to seal the hole. True to his word Nick was back on the Monday to check and seal the hole. We are extremely satisfied with the work done and the care that the staff take with the home and homeowners. Thank you!!
- Company Response
Hello Jeannie, wow! Thank you for titling this review as "Great Service" and for writing such a detailed review about your experience with my company. I appreciate the compliments you left about our company as well as about Gates Wildlife Technician Nick. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.