repair for motorized silhouette blinds
We bought motorized silhouette blinds from Day and Night abut 5 years ago and had to have a customized motor done for an extra large window. We enjoy having them immensely as they are so convenient. Our customized motor stopped working properly and after attempting to fix them unsuccessfully Ana work with the third party manufacturer on our behalf and had the motor replaced while it was still under warrantee. It took some time, but Ana came through for us. Thank goodness, as I really missed the convenience of the motorized blinds. It was a lot of work for Ana but in the end she only charged for one installation visit...which was extremely fair given the situation. I would definitely recommend this company to anyone...they stand behind there products even over the long run!
- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?