This is the second time I’ve used this company and cannot say enough about their professionalism & service. A lot of companies could learn something from these guys. I was clearing out my basement and wanted to get rid of an old 3-seater couch, plus a bunch of other stuff that was too much for the bi-weekly trash pick up. I called them to schedule a pick up the next afternoon and the cheerful operator told me I could expect to see them between 2:30 & 3:30pm. The next morning they called me back to tell me they were in the area and could come by sooner, but I was not ready for them as I was still cleaning out the basement, so we kept the original appointment. The guys called me around 2:00pm to tell me they would be there in about half an hour. They arrived right on time, took a look at what I needed removed and gave me a price of $138. They took the heavy and awkward couch out from the basement, along with all the other stuff, in no time at all. The young lads were hard working, cheerful and polite. Yes, $138 is a lot to pay to get rid of stuff you don’t want anymore, but you have to pay a fee to the city to dump stuff yourself anyway, so to have the convenience of someone else taking it away for me is worth it! The next day I received a call from their head office in B.C. (the 604 area code came upon my cal display) to follow up on the quality of service I’d received. Very impressive!