Fairly efficient service to book it online on their website. They came within 2 weeks and just did the basic window cleaning (as I requested). However, the company should not be passing on the credit card interchange fees to the customer. Or better yet, build it into your prices please, like every other business does.
- Approximate cost of services:
- $90.00
- Company Response
Please note that the use of "credit cards" were solely added for the benefit and convenience of the client after receiving enough enquiries to justify the option. Our website indicates up front that this is simply an option for payment and that there is a 3% charge added for it for which we are charged. Many people collect points and are very much willing to pay the 3% for the incentives obtained via the credit card companies. We don't think it would be fair to add a 3% extra charge to all our services for the very few that prefer to use their credit cards. We provide a service without asking for money up front and trust that our clients will subsequently pay after the services are completed. We let them decide what method they will use and clearly explain the differences it will make to the final bill.