Brock Doors & Windows Ltd.

After extensive research, we elected to go with Brock Windows and Doors (Scarborough), largely due to the storm door they sell. We ordered our door in late summer 2016 with it being installed late fall. The door/storm install seemed to go smoothly; however, after review, we noticed that the installers damaged our roof overhang (soffit). We brought this to Brock's attention along with other issues involving the Storm Door. The door was damaged shortly after install during heaving wind. We noticed the storm door chain was not installed after the fact. To their credit, they stepped up and replaced the storm door and fixed all Soffit damage. Eight months later, the storm door handle kept falling off and could not be attached. Again, this was replaced under warranty. Just after the one year warranty expired, one of the storm door latches broke (the latch you engage to allow window screen to be opened). I am still waiting on Brock to determine if this can be fixed. The net of my story, love the door, absolutely hate the storm door. I can't believe a latch would break after 14 months.