Replacement of every single window and patio door
My rating is purely on the install of the Northstar product we purchased. The windows are absolutely fantastic, except for the shade of white. It's a very bluish white which stands out in our home even beside the white casing trim.
The process to get a quote was fairly straight forward. Ken was honest and easy to contact as I made several changes to the initial quote after receiving quotes from three other installation companies.
The install date was also better than I had hoped for. I braced myself for a 12 week wait but it was less than 10 weeks from placing the order to completion of the install.
The free upgrade to triple glaze helped us pull the trigger to go with Brock.
I want to give Brock a higher rating but these two items are holding me back.
1. Runners were placed on the floor so that they could walk with their shoes on but drop sheets were not placed on any furniture. I'm still cleaning up bits of dry wall and dust in the basement and throughout the house.
2. The installer do not caulk and fill the holes in the casing. I am looking at a $40,000 + job for my parents home and the other Northstar window installer does that as part of the install. It's a small thing but it's the small things that one often remembers.
- Approximate cost of services:
- $19,000.00