Brock Doors & Windows Ltd.

We found Brock Doors & Windows Inc. very professional. Ken Riddle our salesperson was very imformative. He was punctual, and used no pressure tactics with us (as we experienced with other companines when gathering in quotes for our Bay Window) The installation guys were on time, polite, and cleaned up inside and out after their job was complete. We would highly recommend this company to our friends. We Will have them back this spring to work on our patio doors. This company is top notch in our books!

Called a few of the top-rated windows companies listed on this site, but Brock came across as the most professional and knowledgeable. At first I got 3 windows (including 2 bay windows) and a patio door installed in July. Everything went so well that I hired Brock again in late December to replace all on my 2nd floor windows. Had the same salesperson and installation crew for both jobs. Salesperson was very helpful and not pushy. Installation crew showed up on time for both installs. They worked efficiently and cleaned up fairly well afterwards.

Also, after the first install I noticed a small problem with one of my window screens. Called and they told me to bring it in, they fixed it on the spot, free of charge, no hassles at all.

So overall great service and would use them again and recommend them to others.

I called a few window companies in Georgetown. A few didn't return calls or didn't show up when they said they would. I only wanted a quote for bedroom windows.. We've lived in our home for 17 years and the builder install cheap windows. Kevin from Brock called back and came by when he said he would. He showed me lots of samples and answered all my questions. The quote was reasonable and the installation was also done on time. Installers were very friendly and were here for about 5 hours with little disruption. I plan on ordering new doors for the front our home in the spring of 2011 and possibly more windows. I would highly recommed Brock Windows to other friends and neighbors. Thanks

WE received 4 quotes from 4 different companies and we liked the approach of the salesman John Herridge, He explained everything we need to know about the winodws. Our first phase of our windows were installed at the end of Sept and we just love them.

We would strongly recommend Brock Windows & Doors to all our friends.

Our windows were purchased and installed in three installments - 2 large windows for our sunroom, two medium-size for our bedrooms and three small windows, for the kitchen, ensuite bathroom and guest bathroom. We had the same installers on each occasion. They arrived on the date and at the time they said they'd be here. They installed the windows efficiently and quickly and cleaned up after they were done. When they installed the kitchen window they even had to fight off bees which they encoutered when the frame of the old window was being removed. Both installers were efficient, careful and personable. We will be calling Brock again as we need to replace a patio door, probably sometime in 2011.

Brock installed our Bay Window in 2000 and we were very happy with it. So when we decided to have the rest of our six drafty windows replaced in November 2010 Brock was the only Company we called. The workers were excellent, the job was done efficiently. They cleaned up all of the debris and were very polite. The North Star Windows look great and now we have no more drafts. We would recommend Brock and as a matter of fact we have recommended Brock in the past to our friends. They are an excellent Company to do business with.

We had two windows replaced in November, our house is over 40yrs old with plaster walls on the interior. We were concerned about the plaster cracking and the mess it would make. We were very impressed with the installers as they took out the old and inserted the new without leaving a single crack. They were very fast and professional and left no mess whatsoever. We have four more windows to do next year and we are almost certain we will call Brock back to do these too. Also we had four qoutes before choosing Brock and even though the salesman said they were not the cheapest out there, believe it or not they were. We are just feeling the benefit of the windows now it has gone cold,no more drafts and much warmer bedrooms.

there are usually some small things not major at all was totally unhappy with Terry all and all brian and i are extremely happy - don't have that option below

Regards

I had a couple of estimates & they were way over what Pat gave us. Others tried to sell us upgrades that Brock included for free. I have already given their number to a couple of friends

Shopped around and ended up with Brock due to the number of positive reviews and price. Had 6 windows done (3 large and 3 small) There were no surprises and the installer (John) and his team were great - even with me hanging around. On time, and the price was as quoted. They cleaned up everything and I will be using Brock (Northstar) windows once I do the rest of my windows. Good Job!