Reviews

9.8/10

This is the second time in less than six months I have used Drainworks for major excavation and replacement. The job in early spring involved replacing old root-infested ceramic drains with a modern plastic system. Their technicians are courteous, friendly and clear in their explanations of problems and solutions. They work hard and are very diligent. The city gives homeowners a $2000.00 rebate which they took care of arranging. Their philosophy of always protecting your home and property from any damage put me at ease. The work was first rate. They left the site as cleaned up as possible and there was minimal disruption inside and out. The second occasion was just this week. When the city workers appeared unannounced to replace the lead pipes I discovered were putting too much lead in our water, I needed my friends at Drainworks to finish the job on our property. They came immediately, quoted the job in a detailed written quote and started the very next day. The decision to use Drainworks was easy. Drainworks digs carefully by hand to prevent problems and go under the foundation to avoid compromising the structure or creating leaks in the basement walls later on. They are the best. Micha is a perfectionist, and he and his assistant worked like dogs in terrible heat to get the job done fast. The water was only off for a short time. Lou is friendly, a great communicator and always respectful and helpful. Great job. The water pressure is fantastic now!

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Company Response

**Thanks Stephen** We really appreciate your review and thank you for taking the time to share your positive experiences.