Don in Vancouver

I decided to hire a contractor to install a patio cover for our back west-facing sundeck to afford more comfort and extra space for leisure. I contacted three local companies to attend to provide estimates and to provide an overview of their work and products. The representative from VAP came by and conducted measurements enabling him to provide me with an estimate. I asked him questions and he was always able to answer them. He spent a good amount of time telling me about his product, the warranty, quality and manufacturing of parts, aluminum and tempered glass. Estimate was reasonable, warranty was three years and aluminum and glass were manufactured from Canada and the US, not from overseas. Two workers came on appointment day as scheduled and both were very efficient. Good quality work and my neigbour who is a handyman said the finished product looks great and sturdy. No problems or leaks thus far. We are very happy with it and are able to now sit on the porch all year around at the patio table and a good place to have plants on your porch and also hang out laundry on a nice day.

We moved into a house in Vancouver and noticed later during the late fall that we had double glazed aluminum windows. I did my research and asked around. My wife's co-worker had some work done by House Smart was satisfied so I decided to call in two companies for estimates. Representative came and measured and explained about windows and provided quote. I decided to go with HS because the windows and glass were manufactured from a reputalbe company in the US as opposed to from some products being made overseas. The warranty is excellent as well as it is a lifetime one on product and labour. Subcontractor company came to house on day as scheduled and three workers came with two removing and installing and one doing the cleanup. When finished, they were able to wipe clean the windows, caulk around the units and explain how to use the windows as we bought sliders and hung windows. Very happy withe the team as they were knowledgeable and personable. I would definitely recommend this company to family friend and anyone who wants windows installed.

Saw mail advertising from this company and contacted them inquiring about their furnace maintenance special. It include cleaning, testing, oiling, etc. We also wanted our furnace checked because it was making this clicking sound at the end of each cycle so it was ideal that we get it serviced. Representative came on schedule and did his work and left a filter for me as the filter had been recently changed. Also explained that clicking sound was not serious as the blade of the fan was rubbing. He said that it can be replaced but not necessary. I was thoroughly happy with his work and time spent explaining to me about the operation of the furnace.