Reviews

10/10

Our home, almost 23 years old, was badly in need of new insulation in our attic, given that whatever little insulation that was placed when our house was built, was worn down resulting in varying temperatures throughout different rooms and from the basement to the bedroom levels. Daniel at Celluloseman Inc was a pleasure to deal with from beginning to end and the work was completed meticulously and in a timely manner. It has made a huge difference to the comfort of our home. We highly recommend this company as they were a pleasure to deal with and very reliable. The work was reasonably priced and worth every cent.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for the review Jacqueline! It was our pleasure working for you!

0/10

We hired Infinite Possibilities and his landscape architect to design and landscape our backyard in 2003. This was at the same time as we put in our new pool. Within the first year, we had endless issues with the trees and shrubs he and his team laid down as most of what they installed died. We took him to court and got a judgement. Since then, we have also discovered that all the retaining wall, mortared pool coping, interlock and raised wall BBQ landing is problematic as everything continues to shift. We have just discovered that this company did not provide for water flow as they took many shortcuts and were completely negligent. This explains why everything continues to shift as shown in these photos. It has cost us thousands over the years to rectify bad workmanship. We have many photos to prove this. Do not use them!

Approximate cost of services:
$25,000.00
0 of 1 people found this review helpful.
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Company Response

Dear Jackie,

I hope this message finds you well. My name is Alex, and I, along with my cousin, took the helm of this company in late 2019. We are committed to elevating our industry's service and quality standards.

It was with great concern that I read about your experience in 2003. Please accept our sincerest apologies for any inconvenience you may have endured. I want to assure you that since taking over the company, we have implemented significant changes to ensure that the shortcomings of the past are not repeated.

I understand that your review, posted in 2020, reflects a time long before these changes were made. The passage of nearly two decades has seen not only a change in management but a complete overhaul in how we operate and serve our customers.

We would be grateful for the opportunity to demonstrate the improvements we have made. If you are open to it, I would like to personally invite you to reach out to me to discuss the current condition of your property and explore how we might be able to rectify the past and enrich your perception of our company.

Your feedback is invaluable to us, and we are keen to show you the strides we have made in customer satisfaction and service quality. I appreciate your consideration, and I look forward to the possibility of speaking with you.

Sincerely,
Alex Zalewski,
Infinite Possibilities, Owner