I contacted The Furnace Family on Easter Sunday and talked to a gentleman named Dave, who came the next day to provide a quote for a new furnace. He was very knowledgable in the business. Dave claimed the installers are professional and take a lot of pride in there work, he showed me pictures of previous installs identifying the quality of workmanship. I am in the construction industry and understand what quality is and know that not all tradesmen take pride in what they do, so we decide to proceed with the Furnace Family. I was concerned about installing a new furnace because my furnace room is very small and the space is very congested. My house is a split level and due to the layout they had to run the dual discharge piping out to the roof. I know this would be a task for an experienced installer. The scheduled date of install, the installers Ross and Tyler arrived on time and were very respectable and friendly, They got right at it and knew what they were doing, the two of them work well together and completed in 6 hours will all the additional work required from your normal type installation. I am not sure if it possible, but if you purchase a furnace from The Furnace Family, I would request Ross and Tyler for the install. All and all I am very impressed with the sale, installation and the clean they provided. It was like they weren't even here. As well all the added work involved, there was no additional cost.
- Approximate cost of services:
- $4,500.00
- Company Response
Thanks for the kind words we really do try to go above and beyond. I will share with Ross how happy you were I am sure he will appreciate the compliment.