Reviews

2/10

I bought a sofa set with reclyners on July 24th. The rep told me it would be delivered in 2.5 weeks. They wrote on the order that it would be delivered in 3 weeks. Now, they do not have even an specific date to deliver. It means, they sell something that they do not have. I went to the store and ask for a compensation on the delay, they said since the problem is with the manufatoring company and they do not compensate them they cannot campensate me about delaying on delivering. I should bought it direct from the manufactoring since the store does not care about the consumers. I am, really unhappy with the store. I most probably do not buy from them again.

Approximate cost of services:
$2,200.00
1 of 1 people found this review helpful.
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Company Response

Lastman's Bad Boy always wants to have satisfied customers. With our quality products and great, low prices that Bad Boy offers, sometimes our stores sell out of product.

When this happens we make every effort to inform customers when stock will be available again or to help them select other products that they will love just as much.

At Lastman's Bad Boy we always work with our customers to find the solutions that work.

1/10

I bought this package because it looked worthy. The package includes 8 visits and unlimited free visists to spray Weed control. The fist visist was for spring fetilization which was very good and thanks to a rainy spring the lawn was very beautiful. However, when the summer started, the weeds started as well. I have to call them many times. When they came they did not apply the spray on every weed spots, only in a few of them, I have to call them a lot of times, they usually does not come on time and always blame the wheater about it. They keep trying to sell more services, but since they cannot do a good job on this one I am not comfortable to buy any other service. I am keeping calling them to spray the weed control, at least until the end of the contract. It means end of fall. I do not recommend this company, My neighbours asked me about the service, I just show them my backyard them they give up calling them.

Approximate cost of services:
$275.00
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Company Response

Please contact my office so we can resolve your weed concern and have a manager look at your backyard to determine the best course of action. 416-269-8333. We are delayed in completing our weed controls becasue of the weather, noone can apply fiesta weed control when the temperature is around 30 degrees which is was for almost all of July. We have been spraying lawns now for the last couple of days. Please call my office.

10/10

Very good protection plan for Home services. They come right away when I called them. Definetly recommend the company. I have a preventive maintenance plan, so the come every year to check the equips to keep them working well, this reduce the risk of broken when you need the equips like in the middle of the winter. They can anticipate possible issues and if you are covered for repairs and labor you do not need to worry about to fix the issues.

Approximate cost of services:
$0.00
What could this company do to improve their services?
good survey right after they perform any kind of service at home
Any advice to offer fellow homeowners facing a similar project?
You do not be worried about your equipment. They will care of them.
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Company Response

Thanks for your message - and good reminder on scheduling an annual maintenance check!

Best,
Crystal
Public relations team, Direct Energy