Rachel in Toronto

He moved me three times from 2010 to 2015. Moving is a huge pain in the rear but Zaid makes it as smooth as possible. Dismantling and reassembling, everything packed with care, speed, no damages, and considering the white glove service its extremely reasonably priced.

DO NOT USE PELLA. 1. THEIR ATTENTION TO DETAIL IS ABSENT. Their sales team took all the measurements and specs - their install team comes back to check the details - all of which were wrong. Doors opening the wrong ways, wrong measurements, wrong window styles and colours. 2. DELAYS DELAYS DELAYS. We met the sales team in September of 2021. The install date we were given was May. But items were lost and instead they installed piecemeal. OVER A FEW YEARS. 3. WORST COMMUNICATION ON THE PLANET. Months between responses. I can't believe this business is even operating with this sort of customer interaction.

We needed urgent eavestrough repair in the middle of winter. Sam was quick to respond and flexible to do the work in a hurry when the weather let up for a short window. The work was done well, the team was fast and cleaned up everything spotlessly afterward.