Reviews

3/10

We moved 2 households last year, and items from one household was out in storage for 2 months. Now that we have had more than 6 months to go through our boxes, we can safely say that items have been found missing. I would like to post some advice for long distance moving. And learn from our mistakes. 1. Take pictures of your items 2. Label and number your boxes, and COUNT the number of boxes you have in total 3. Check off your inventory if boxes as they are being delivered to ensure that all boxes made it. We had them load the trucks the day before the move. Perhaps not a good idea. The movers were pleasant enough though. Wish we had been smarter with our move.

Approximate cost of services:
$7.00
Was this review helpful?
Company Response

Hi Jaydee. I'm very sorry to hear about your missing boxes. We take the safety & security of our client's belongings very seriously. This is what has kept us in business for the last 100+ years. We have systems to ensure that no storage containers are touched or tampered with while in our warehouse. Can I please ask you to contact me directly with more information so that I can investigate this matter? A booking reference or a phone number would be great. Warm regards, Ian Mellor, Vice President, Ferguson Moving & Storage. - 604-256-4072.

10/10

Fast next day appointment. Arrived at appointment time frame. Careful removal and install. Polite, helpful and courteous and efficient ... Rare qualities these days. I'm very happy this company was recommended to me after an appointed installer from another company failed and forgot to show up. I will definitely recommend Jacob and his company, and will call them if any repairs/servicing are needed for my other appliances.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
Was this review helpful?