It would have only been fair in your review and not added two jobs in one, shame on you for misleading the readers. I informed you that you have a major issue with your shower subfloor but you insisted on going the cheapest way possible. We went ahead and tried to repair the shower floor grout and after two weeks you called me and said you have the leak issue again.
Again, we came back and redid everything at no cost to you and once again you refused my advise of doing the job properly and requested a band aid job. Again you called and said you have a leak after a month. We came again and again I told you that this method is not responding and you claimed that its our fault. I obliged and for the third time redid it. everything knowing that this will fail too, but you were adamant that we redo our work!!!!
Forth time you called, and I came again and once again tried to reason with you that flaw is not our work rather, your subfloor is the culprit and as long as it squeaks and has movement, it will cause the grout to break apart, also, out of $600 that we had charged you for it,we had only been paid half. No matter the end result, we need to be paid the other half.
Did you expect me to continue to redo your shower floor forever!!! This job should have cost well over $1200 but I only charged you $600 because of the previous job which you now have included all in this one apparently.
Please answer this: HOW COULD WE DO ANY PROPER JOB WHEN WE WERE RESTRICTED TO WORKING BETWEEN Tuesdays and Thursdays, AND ONLY FROM 2-5PM??? Had I known these facts from the outset, I would never have accepted your project.
You are a VERY RUDE, SELFISH, UNACCOMODATING and DEMANDING PERSON to say the least, THAT I HAVE EVER COME ACROSS WITH. I REGRET FOREVER FOR ACCEPTING YOUR JOB.
My apologies to readers of our company's reply, but you have no idea what we went through with this person.