IanJ in Cambridge

On a Wednesday I requested a service appointment for Friday morning. On the Thursday, they emailed me to say they couldn't meet my request and had scheduled me for an EVENING appointment between 7AM and 11AM????? on Friday. I contacted them for clarification and was told "Sorry you're appointment is actually for next Tuesday between 7am and 11am" ..... Hmmmm! Tuesday came and I waited patiently at home for someone to appear. At 11.30am I received a call telling me they were very busy, could I reschedule for next month??? After telling the caller that my AC was not working, I was told they would try to fit me in later that day. About an hour or two later they called and told me I couldn't be scheduled in until 8 days later. I declined and called another company who came in and solved my problem, the next day.

We had a new bathroom vanity countertop installed June 2011 and were very happy with the result. We selected our material from full sheets in their workshop (much better than deciding based on a sample piece) and we decided which part of the sheet we wanted. Kristo and Daniel were courteous, prompt and pleasant at all times and it helped that the price was competitive. I'd use their services again without hesitation, we have already recommended them to others