Ed Krzywonos in Mississauga

We received quotes to finish our unfinished 1200 sq. ft. basement. After meeting Wilson from Open Concept Renovations, we decided that he was the best fit for the job. He knew his stuff, had the right attitude, and his price was reasonable. The 6-7 week job was done on schedule with a very high degree of quality. He provided suggested layouts and made alterations to satisfy our needs as required. We provided certain material (at our request) and Wilson other material. Every day his crew put down and removed mats to protect the floor. Work was punctual and always cleaned up at the end of the day. Also, his sub trades were fantastic and very highly skilled. They included electrical, drywall and wood flooring. Very friendly and accommodating. We would recommend Wilson and his right hand man Filipe in a heartbeat, along with other crew members. Also, Wilson did not skimp on things. High quality tools were used, he had everything. Filipe was super! He is a jack of all trades and does excellent work! His painting was better than professional painters. Ceramic tile work and plumbing, outstanding. Laser levels used everywhere. Thanks Filipe!!! Other people in his crew also did very high quality work. Thanks guys for your excellent work!!! There may be a longer wait for a start date, but I guess one has to wait for the good guys! Wilson, we will not hesitate for one moment for you to do our next job! Big thanks from Lucy and Ed.

Total Care Moving This is an lengthy, honest review, regardless of what the reply from Total Care Moving is. It is scathing, but there is a good reason for it! Stay as far away from this company as possible. Everything was great up until moving day and it was a total disaster after that. Here are some details of our 4 bedroom house move from Mississauga to Burlington. The one and only good thing was the hard working moving crew of May 28, 2021, which we actually praised in our email to Jenna and in fact for their hard work, we bought lunch for them. The moving truck arrived approximately around 10:30 am, even though we expected it the first thing in the morning. When we contacted Jenna around 8:30am, we were been informed that the movers will be about 2 hours late. We also requested storage for 5 days, they rented a 53’ trailer to store our furniture, as we agreed. This trailer looked as if it had been pulled out of the junk yard. On top of that it had 2 leaks on the roof and this was a very rainy day. The crew was trying to protect our teakwood furniture with blankets, but the leaking roof resulted in wet blankets. Those wet blankets were removed upon our request, otherwise there would be much more damage. The moving crew and us contacted Jenna and she advised that she would immediately contact the truck company. She said the leaks would be addressed and they will park the trailer inside or fix the leaks. There was some minor damage done which probably should not have happened if they had wrapped all furniture in blankets, not just some. Some of the furniture was wrapped in thin plastic which resulted in damage. There was only one mattress cover, even though Jenna assured as that there will be covers for all. In different words, Jenna is a work of art. She is so smooth, but do not be fooled. The unloading occurred on June 3, 2021. The trailer arrived at 1 PM, again we waited hours for them to arrive. This crew appeared to have very little moving experience and tired easily. There was all kinds of damage due to improper wrapping, stacking, water damage, boxes turned upside down and fragile boxes dropped. Significant damage resulted to one mattress, 2 pieces of furniture, porcelain pieces, not to mention how much minor damage was done. Again it was raining and water was in the trailer. The leaks were not fixed. Jenna said that their insurance would cover us for the damage done, but it would take 2 to 6 weeks for the claim to be processed. It’s already 9 weeks and there is no word from Jenna or Total Care. We sent photos immediately, but that is where communication stopped. No returned calls or texts or emails from either Jenna or Amanda (aka, accountant). We have been charged over $800 in GST but their invoice does not have a GST # on it. We asked Jenna and Amanda for the GST # and mailing address, no replies. They know why we are asking for this information and we will do everything in our power to take them to the small claims court. We checked the business registry for Total Care Moving; this company name does not exist in the registry for Ontario or Canada, unless they are registered under a different name. We then looked in further detail at the weights of the furniture as we were paying by the pound and discovered that the weight of the empty truck did not belong to our moving day. This document was dated April 23rd and we were moving May 28th. We probably overpaid as a result and who knows what truck they weighed. We paid over $7000 for this move. Should Total Care have acted according to normally accepted business ethics, we probably would not write this type of review, as we understand that sometimes something can go wrong. We are positive that we will a receive lengthy reply and hopefully they will provide all of the information that we have been asking for.

Without question a superb job. I could not believe the dust that Sayed found. Clean, professional, tidy and explained what he was doing. Also had the A/C furnace coil cleaned and was surprised at how much dust was there. Would recommend for sure. Good price for very good job.