We found Yura and Adequate Solutions from Homestars. We had Yura clean our gutters, as well as our roof. We appreciated that he was prompt to reply and worked with our busy schedule to give us an estimate very quickly. The work was subsequently done as soon as he was able to – and it was evident that he worked hard to leave our gutters clean inside and out. Morever, we were happily surprised to receive emails with detailed before and after pictures of our gutters and roof the very next day. I think we would be hard-pressed to find this kind of service anywhere else (especially larger companies). It is very re-assuring and informational for a homeowner to get detailed pictures of areas (such as the roof) that we normally can’t see ourselves <some of these pictures are attached to the review> Cleaning of the roof and gutters was done carefully and without pressure washers that can be known to damage roof tiles. We were very happy with Yura’s work that we also had him investigate some problem areas (a gutter connection point) and to make proactive improvements to our gutter system to prevent gutter staining in the future and to better direct water flow (builders often save costs by letting downpipes empty directly on the roof leading to accelerated erosion rather than adding additional runs to bring the water directly to the gutter). Again, all of this work was performed promptly and with email picture follow-ups which was awesome. As busy working parents with kids – we appreciated Yura’s responsive communications by email, and that payments could be made electronically with the latest “no fuss” methods like e-transfer – as supported by the major banks. We will no doubt be using Yura regularly in the future!
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