We recently had to replace an 18 yr old Carrier furnace. After seeking bids from 6 different contractors, we settled on Furnace King Heating and Cooling. The reason we chose Furnace King was because of the salesman, Sandip. Right from the initial sales call, Sandip demonstrated how knowledgeable and experienced he is about all things pertaining to HVAC. He took the time to carefully assess our needs, recommend the best, most cost effective solution and then proceeded to patiently answer all my questions. He provided us with a very detailed and competitive quote on our new Trane S9V2 furnace. He was extremely thorough. The installers Mike and John did an excellent job on the install. They showed up on time. They were very courteous and polite. They took great pains not to damage anything as they moved their equipment through the house. They too were very patient in the way they answered all my questions and addressed my concerns. The house feels warm and cozy now. The main takeaway here is this ….. everything you read about Sandip’s commitment to customer service is true. His is in a class by himself. He was there before and after the installation and his goal is to achieve total customer satisfaction. I hope everyone gets a chance to experience this level of service.
- Approximate cost of services:
- $5,200.00
- Company Response
Thank you for your review Benny. It means a lot to me to hear how good an impression Sandip and the rest of the team made in helping you choose, and install your new furnace. It also means a lot that you chose to go with Furnace King when there are so many options out there. Especially seeing that you looked at six different companies before choosing to trust us to take care of your home. The entire team at Furnace King is committed to keeping you as happy as you are today with your decision for many years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani