Jordan in Whitby

After a seller backed out of a ComFree deal, and we had sold out house, my family and I were scrounging to find a place to live. We had never discussed building as we always heard horror stories about builders. We decided to build with Ashton Homes because they’re we’re building right near a school where we wanted our 3 month old at the time to go. We explained our situation to the builder who bent over backwards for us!!! Literally!!! He provided us a place to stay while our place was being built. He provided us with storage for our furniture when we didn’t have space right away and then he installed an air conditioner in the place we were staying because we had a baby and he didn’t want to see the baby uncomfortable!!! Building we weren’t without problems. But I would never say it was the builders fault. Any and all issues I’ve had have always been addressed and recitified. I’ve read other reviews on here and think a lot of the blame is being in necessarily dumped onto Ashton Homes. I can understand your frustration with the issues that have been brought up, but let me ask you this... When you buy a lottery ticket and don’t win...do you trash talk the owner for selling you a losing ticket? If your brand new car has a recall for an unforeseen issue that they’ve acknowledged and are fixing...do you trash talk the owner of the company? With the issues I have seen they are down right terrible. And would be completely in acceptable if no one did anything about it. But I’m sorry to say that condemning an entire company and putting out bad reviews based on a contractor or trade messing something up is wrong and out of line. Building a house in general is a stressful experience. I get it and will wholeheartedly tell you that there will be problems. It’s an inevitable part of the new construction process. But with a lot of patience and understanding you will be happy in any new home you buy. This builder is a family run company and if allowed will make you feel like part of the family.