Reviews

10/10

In this day and age of mediocre service and lackluster customer experience, Anta Plumbing is the shining beacon that all service based companies should aspire to their level of customer service! We had a drain that was blocked and after a few hours of struggling with it I decided to call Anta Plumbing. They did do work at our home a couple of years ago and it was good so, I called them for this service. They showed up exactly on time (can not begin to say how important that is). The technician immediately put on his protective slippers and proceeded to do the work. He was extremely knowledgeable and explained that the garburator contributed to the blocked pipes. After fixing the blockage he proceeded to clean up all his work and areas that had nothing to do with his service in the area under the sink. The fine attention to detail gets the +++ after the A! Great customer service, Very professional and courteous technicians. I would never entertain calling any one else. Thank you Eddy Stevens

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
6 of 6 people found this review helpful.
Was this review helpful?
Company Response

I cant thank you enough for leaving this exceptional review. Eddy, you are right! it is very hard to find good customer service these days. A lot of customer service reps seem like they do not want to serve customers. Because of this, businesses tend to lose customers. The customers do not feel that great enjoyment factor when conversing with that particular customer service rep. But at Anta plumbing we try our best to provide great customer service to our customers. It is also very important to be on time, it shows the customer, that the company is committed to the job as well as professional. But on the contrary even when the technician is running a bit behind it is good to have that certainty that the company still has you in mind and that your not forgotten. It feels good when a company takes that extra time to make sure your taken care of and that a call is made advising you of the delay. We love when our technicians are knowledgeable and know what they are doing. Nobody wants someone who presents to be professional but has no clue about what to do when it comes to performance of the work. Thank you Eddy again for displaying your extreme pleasure with your Anta plumbing services and we look forward to continue doing business with you. HAVE A WONDERFUL SUMMER!!! The Anta Team.

10/10

We needed movers in a quick hurry as we only got occupancy of a condo last minute. Russell at carefree movers who we dealt with was very accommodating and made it happen. The truck was on time and the guys where very courteous and professional. Excellent & professional service A++ Thank you Eddy Stevens

Approximate cost of services:
$400.00
What could this company do to improve their services?
Nothing!
Any advice to offer fellow homeowners facing a similar project?
Give them a call
Was this review helpful?
Company Response

Eddy, great post! Thank you very much for such a high score! It's great to hear from satisfied clients! Wishing you all the best and hope to see you again! Nancy Lorak. Customer Service.

10/10

Kudos to Paul and the professional team at Pre-Lock for replacing the locks in our home. The work was done immediately as it was a bit of an emergency for us. Would definitely recommend A++ Thank you.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thanks Eddy we are glad you rate us A++

10/10

We had a leak in our basement and called dryshield. They came out right away and fixed it. It was related to our furnace. They were very professional. Highly recommend Eddy Stevens Toronto.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you Eddy for the review. Happy to hear that is was only a minor fix necessary. Thank you for your recommendation as well!

10/10

We were very pleased at the professional service we received from prelock. The technicians showed up on time and completed the work in a timely fashion. Would definitely use them again A++

Approximate cost of services:
$1,800.00
Was this review helpful?
10/10

We had a burst pipe in one of our bathrooms. We called ANTA PLUMBING and they said a service person would be at our home in a few hours. The technician Alex was there in about 90 minutes and repaired the burst right away. He was extremely professional from wearing shoe coverings to ensure our floors did not get dirty to explaining at great detail what and how he was repairing. I would highly recommend this company. Great service, very professional. Thank you, Eddy Stevens North York

Approximate cost of services:
$90.00
Was this review helpful?
Company Response

Dear Eddy,
Let me start by saying I love how you wrote "ANTA PLUMBING!' It made me feel like we were SUPER HEROES! that came to the rescue. It is important to us here at Anta Plumbing to give respect to both the client and their home. Although we are superior in what we do,common coursty is alive and well. So thank you for choosing Anta Plumbing to get the job done.

Best Regards
Susan
Customer Service Expert