Capital Appliance Repair had a technician visit my house within 1 business day of my calling in to have my dryer's power cord replaced. The only significant delay in completing the repair was waiting for a part that had to be ordered and shipped from Toronto. The technician was polite, to-the-point, and professional, and pricing was very reasonable. My only suggestion for improvement would be as follows: although I called in with a specific, known problem with the dryer, it would have been soothing to know that the technician reviewed the other dryer components and determined they were all still in good working order. I don't really recall the technician doing that - not to say he didn't, only that I don't recall him discussing it with me. (Photo is of the power cord pre-replacement.)
- Approximate cost of services:
- $250.00
- Company Response
Hello,
Thank you for your review. We are glad to hear that your issue was resolved. Our technician was aware of your specific problem with the cord of the dryer prior to the visit. As soon as the repair was completed, our technician performed a mandatory testing for couple of minutes and assured that the dryer was working well. In this case there was no need for further testing of other parts of the dryer. If you have any other concerns feel free to contact our customer service team. Thank you, Capital Appliance Repair team