We woke up to a wet carpet in the basement bedroom. The bedroom has and en suite but we couldn't figure out how and where the water was travelling from. Will from DrainCom came out and found the leak in the ceiling of the en suite bathroom right away. Due to the location we had to get the Reno guys in stat so that he could access the pipe. The 2 companies worked wonderfully together so that Will could access the pipe and fix it asap. Will was incredibly calm, walked me through everything and put me at ease right away. His professional and empathectic conduct really helped me feel at ease and know he was looking after me and my best interests. I am so grateful for Will and his part in helping us get through this process.
- Company Response
Thank you for your review!!!