Furnace solutions charge minimum $79 plus one hour $99 no matter if they spent 10 minutes to fix it. I did not know about one hour minimum charges neither they told me over the phone.
- Approximate cost of services:
- $190.00
- Company Response
Raja, thank you for your review. We value any and all feedback that our customers provide us with. We can assure you that we value you as our customer and have offered many solutions to rectify your experience. Our minimum charge is an industry standard and was clearly discussed over the phone and on the invoice which you signed off on. On our end we were under the impression that you understood the terms. Again, we have offered several options to rectify this experience and continue to offer means of making this right for you if you do so choose. Please contact us as you know we are the true 24 hour emergency service company for furnace repair in Edmonton and would be pleased to hear from you. Thanks again from the Furnace Solutions family for your feedback. Wishing you a warm winter.