Our window replacement with Pella was a wonderful experience! I would definitely refer them to friends and family. We have a century home and decided on 12 of the 15 windows to be replaced. Natalie (sales rep) came and discussed everything with us, went through the house with us and put a quote together for us all in one day. She is very knowledgeable and friendly. She kept in touch with us all the way through our experience. Derek came to re-measure and he also was very friendly and got his job done quickly and thoroughly. Our installers (Viktors crew) had a two day job. They were great! On time, neat and tidy with their work, tools, scraps, etc. Very organized and efficient. I described them as a well oiled machine because they all knew what they should be doing throughout the entire job. We were so pleased with the Pella teams knowledge, professionalism and efficiency as well as the product itself, that we ordered another two windows on the last day of installation. Natalie came right over to provide us with another quote. I can't wait for my next two windows to be installed. I will definitely order the remaining 1 window from Pella when we are ready to replace it. Knowledgeable, efficient, professional and a personable group of people. Thank you Pella for everything!! Emily
- Approximate cost of services:
- $17,000.00
- Company Response
Thank you for your detailed review, it is very much appreciated. We strive to deliver an enjoyable experience at each stage of the window replacement process, from sales through installation, and are thrilled that things went well. We thank you for your kind words and your business and look forward to working with you on the next phase of your project.