Reviews

10/10

We had a great experience with Centra and would highly reccomend them. We have done many renovations/upgrades to our home and this was the first project that went according to plan from beginning to end. So needless to say we were very happy. John was great to deal with during the sales and quotation phase and Kev C and Kev P did a great job at installing. They were very professional and efficeint. I have 2 young children and dogs and they did a great job at accomadating us. I don`t think the job could have been done any better and our windows look great. Thank you for all of your hard work.

Approximate cost of services:
$10,000.00
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Company Response

Hi,

Renovations can be tough to keep on track, but it does help when we have been doing this for quite a while and have our own installers installing our windows. This means that they're well equipt for any issues that may arise. We will always try to accomadate you in anyway possible as long as we can get the job done correctly and it ensures that you are very happy in the end. Thank you for the fantastic review!

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

0/10

I would not recommend Delco or use them ever again. It took them over 7 weeks(which is completely ridiculous) to complete a bathroom reno that was already gutted (other than the vanity and a bulk head) before they started. The new tub was already installed and the plumbing was already complete. They missed deadlines time and time again. They never communicated changes to the schedule. People would just either show up to work or not show up for work on what ever days they liked. If you are going to use them, be extremely specific as to what will be covered by your quote. One of the things they were to do was supply and install a closet door for our washer and dryer closet. When it came time to do that we were then told that it didn’t include painting the closet door so that was a project we were going to have to take on ourselves. The quote noted which areas were not to be painted by Delco but the closet door was not listed. We also contracted them to tile the tub surround and floor. They informed us after work commenced that this did not include sealing or caulking. The final product was definitely below standard. The drywall job they did was horrible. They did try to fix it and repaint but it didn’t work. The paint job they did was also not very good. There were paint brush hairs all over the walls and the paint seems to mark up as soon as it is touched. One of the workers took out a chunk of porcelain from the base of our toilet. Some of the workers didn’t clean up after themselves so I was having to do the clean up after them every night. Minor details like a cover for our light switch in our hallway were not replaced, yet they removed it when work commenced. By week 9, we ended up telling Delco we were going to get professionals to complete deficiencies as we were not confident anymore they would be done properly or in a timely manner by Delco. Another thing to note is that when we complained about these deficiencies to Debbie she couldn’t even be bothered to come and take a look at the finished product and see the problems we were talking about for herself. In fact when she picked up her final payment she asked us to leave it under the mat.

Approximate cost of services:
$11,000.00
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