R K in Thornhill

I needed to replace my 18 years old tanked water heater, after research of pros and cons I decided to go with to tankless, the downside beside the price is hot water won't be available as fast as tanked one specially in cold weather which means waste of water and periodical flushing to remove sediments and scale buildup. the upside is last longer and less chance of leaks. I called several companies, I decide to go with convertible. Rick installation technician gave me choices where to install and show me where external pipe would go. Installation went smooth and he explain the functionality once complete. However the sales process could improve as well as the communication with installer.

I had a leaking pipe dripping all the way to the basement, I sent a request to Home Stars, Raymond called me right away. I explained the issue, he gives me a quote on the phone, I agreed. We setup a time; he came the next day on time with Stephen. They were very friendly, courteous and knowledgeable. They replaced a pipe and elbow and tested no more leaks, the cost was reasonable. I won't hesitate to recommend them to anyone who needs a plumbing service.

My garage door wasn't opening, I figure it is an issue with the spring, I checked Yellow pages, I found AA garage door, He was close by in Thornhill, he came on time, Gave me an estimate which was very reasonable compared to the last time I used a major company. The price of replacing two springs was half of the other company. He did a good job, gave me advice about maintaining the door.

My washing machine wasn't spinning, the clothe were not drying. A friend of mine recommend Robert at R3MP, I explain the issue he knew what the problem was, he gave me an estimate, He came over was professional, punctual and knowledgeable, he pointed a couple of other worn parts, he replace them. The machine worked very well since then. Now I know who to call next time a have an appliance issue.

I bought my high efficiency furnace from Direct Energy about 5.5 years ago, the Warranty expired few month ago, I bought a protection plan. Luckily I did. A couple of nights ago the furnace made a grinding noise, I had to shut it off. I called direct energy the Technician came first thing in the morning He pretty much knew the issue even before he opened the furnace, the exhaust motor was broken, He explain the issue showed me the motor and how it function. he ordered the part, and another technician came few hours later and replaced it. The motor alone cost 1100 dollars, it made of plastic. Luckily I didn't have to pay for it.

I hired A. D. Holmes to buld my deck, I interviewed a couple of company, Andrew at A.D. Holmes gave me a competitive price, he didn't ask for a deposit, and gave me good advice about the shape of the deck it took a couple of days to completed, we are enjoying it in the summer.

We were looking for a granite counter top for our kitchen. We visited over 25 granite shops with the sketch of our kitchen. No one would guarantee to have the granite cut at one piece as it is an L shape. The last shop we visited is Higher Grounds. Jorge, the owner, told us from the beginning it will be one piece, we went to select the granite we wanted, he gave us a very competitive price and included a free sink. The installation was done on time without any issues, I recommended Higher Grounds to my neighbour without hesitation.

We went to the home show to talk to more than a dozen kitchen renovators, then we visited about a handful of show rooms, just before we made a decision we drove by Nima Kitchen and decided to talk to them. We met Mario the owner, he had what we wanted. The kitchens are built right behind the show room. He got the dimensions, made the design, and gave us an estimate. We asked for a reference, and we met a customer who had their kitchen done several times by Mario because of his great workmanship. The service was great, we got exactly what was promised. Mario is honest, direct, and gave us good advice. The kitchen was done on time, above our expectation. I recommend him without hesitation.