We were very happy with the service and the care the team provided. There was a concern the slab would not fit in the elevator and yet they did their best to fit it in and get in the condo successfully. All worked well and we love it.
We live in a condo and we had to use an approved service for the first part of our kitchen renovation. Booking an appointment takes a week, and the first part of the service was ok and achieved the goal. We booked for the second appointment to install the sink and complete the job. On the day the plumber was a no show and after calling to check why, we find out that the appointment was not put in their calendar. While that is a mistake that could happen, I could understand if there were efforts to rectify it. Instead I was told I did not book it, as well given another week for the next appointment. It is very disappointing that the work ethic is to falsely blame the customer and not help complete the job. I could not recommend the company not as much due to the plumbing services themselves but due to the lack of professionalism in dealing with customers.
David Dandar was most helpful in helping us find the right appliances for us. His responses were fast and reliable and all is in our new kitchen, working well. Thanks
