In the Fall of 2020, we decided to renovate our basement into a secondary unit. I called 3 different contractors to provide quotes and The Home Improvement People where the last one’s I called – and very happy I did. Elia was our estimator. Elia was very personable and provided an honest opinion of what the scope of work would entail. He suggested we consult an architect to create the desired layout as well as for permits such that he could quote us accordingly. This was suggested in our best interest as it saved money on the permit process and it got us the best realistic pricing with no surprising fees. What we also liked about The Home Improvement People was the inclusion of designer services which made things so much easier. Our designer was Shannon who did an amazing job from the onset of the project. Shannon worked with us on the concept, provided suggestions, assisted with colours/finishes selections, and providing us with renders complete with pricing. Since showrooms were closed when our project was scheduled to begin due to the pandemic, Shannon came to the house with samples – this was great because we got to see the samples up close not just in a picture and made the whole experience that much better. It was great to have her as the designer on our project and highly recommend her services. Our project started on schedule and our project manager was Steven. I cannot say enough about Steven and his crew. From the start of the project to finish (and included some setbacks along the way due to the pandemic) Steven and his crew were amazing to work with. They are a group of very skilled professionals, friendly, and very respectful of the house. They cleaned up every day before leaving which was great. Steven clearly explained the step-by-step process and answered all our questions while also providing some suggestions. The quality of their workmanship is outstanding. We are extremely happy with the result and would definitely use them for any future projects. Fantastic Job HIP and keep up the great work and customer service! Highly recommend!
- Company Response
Thank you Steve for this lengthy and detailed description of how we like to operate :)
Enjoy the rest of your summer!