Melisse in Toronto

We have a very old detached garage. The existing doors were original to the garage. Double doors that opened manually like barn doors. We desperately wanted them replaced but we weren't sure if the garage could handle automatic doors. Dodds returned my call very quickly and made an appointment for someone to come to the house. He took measurements and discussed options. He prepared a quote on the spot for the two options we identified. We didn't get any other quotes mainly because it just takes so much time and effort to deal with people coming to the house to quote. The price was in range of what we expected. We chose the carriage house style (not sure that's exactly what it's called). The install was for two doors, about 8 feet and 7 feet wide. We also got a keypad so that we can open the doors from front of the garage if we don't have the opener with us. The installer removed the existing doors, built supports around each doorway and installed both doors. It's not yet been two weeks but the doors are working great. The only complaint (and it is minimal) is that we wanted the key pad installed inside our gate because our garage fronts onto a laneway. The key pad was installed between the doors which means it's visible and accessible in the lane way. The doors were installed when we were not home or we would have asked for it to be moved. That said, we may be able to move it ourselves. The installer did leave the area very clean. All in all, we were very satisfied and love our new automatic doors.

Tom from Victory Locks was very helpful and professional. We have an old house with a very old front the door. Shortly after moving in we realized that the front door key didn't work very well. It's an old mortise lock. We thought we would have to replace the whole thing. Turns out some of the pins were broken. Tom quickly fixed the mechanism and cut a handful of keys for us. He has a machine in his truck to cut keys on site. The lock works perfectly now. I can't believe how smoothly the key works. If I had known how easy it was to fix this kind of problem, I wouldn't have struggled with so many door locks in the past! Tom is very friendly and he was great with our two little ones. He showed them what he was doing and gave them each a "special" key.