Reviews

6/10

BE AWARE! Companies like these farm out to call centers whose agenda is to SELL, which is fine but the problem with this company is what their call centers might be doing for incentives and not monitoring their calls so staff are willing to be dishonest to make their commissions. NOT ACCEPTABLE! I was an UNSATISFIED customer who had the service X2 before. Now let me be clear I was not unhappy with the work or the men doing the work, I was UNHAPPY with the call center that was willing to be dishonest about the prices and even to go as far as to BE DISHONEST ABOUT THE NAME OF THEIR COMPANY when I asked during the call. You can imagine my surprise when they showed up again after I was no longer doing business with this company anymore. Fast forward to this season. This company usually follows up with men on the street going door to door to sell their services BE AWARE! those prices can also change pending how gullible you are and how good the salesman/gardener is at his PITCH. I met with Peter, Matt and Tyler and explained my past experiences with the company. Peter was having nothing to do with that and explained that he was proud of their company and didn’t want to be painted with that brush. Peter then asked if they could somehow regain my trust and confidence with their company. I was always HAPPY with their WORK so I agreed to let them do the service one more time. The workmanship and pride in their work showed again. VERY SATISFIED! Let me be very CLEAR! If you want to do business with this company call the local office to book the work. DO NOT TRUST anything from their CALL CENTERS.

Approximate cost of services:
$75.00
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Company Response

Hello, Thank you for your review. I'm uncertain of the call centres you are describing, Canadian Property Stars does have a head office where we have standardized pricing as we have to book all services in advance and arrange to have the crew travel out to that area. Our technicians are occasionaly able to offer a discount, or a same day deal, if they are in the neighbourhood already, however our office is upfront about this. If you did have any additional question please don't hesitate to contact us at the head office at services@canadianpropertystars.com