We were very impressed- from the sales pitch to the very end of the reno. David, the Sales Representative was direct, informative and knowledgeable re: products to be used. He was also great at providing creative ideas re: layout and gave us the answers we needed. Robert, the Project Manager was also very nice and accommodating, and responded to our questions and calls promptly. Amy-Interior Designer, was an absolute sweetheart! She was very easy to talk to and helped us through the process-from our selections of tile, paint colours to the microwave we would need for our wet bar. Juliano, our site foreman was by far exceptional. We felt secure and confident in the project as he was diligent in calling us weekly if not every other day to report on the progress, upcoming plans for installations and deliveries as well as ensuring that our input in the whole process was always taken into consideration. Juliano was very attentive in answering all our questions and if he didn't know the answer, he was very prompt at finding the answers we needed. The entire crew and tradesmen were for the most part respectful and worked promptly, yet with good results. The basement came out better than we had planned! We have already recommended Penguin to our colleagues and friends! Thank you Penguin for an amazing experience and for giving us an awesome living space that our family will be sure to enjoy for years to come!
- Approximate cost of services:
- $60,000.00
- Company Response
We all love when everything falls smoothly into place. Thanks for the kind words, and we hope you get a lot of use from your new basement.