I purchased a “Green Built” duplex with Excel Homes in Hillcrest, Airdrie. Before stopping by to visit the Hillcrest sales center, I spent around 5 months with approximately 15 different builders in a few different neighborhoods of Calgary and surrounding areas. Upon coming to Excel Homes sales center in Hillcrest, Jamie and David were friendly and went above and beyond while guiding me through Excel’s existing homes in the area, in order for me to visualize how their homes and finishes will look like in the new area of Hillcrest. There were no show homes for the particular product that I was interested in, but I liked the floor plans offered, especially the walk out basement option. I liked Hillcrest neighborhood from the very beginning. It was tough at the start because I like to visual things and I know I am a picky customer / person. It was an amazing experience to be one of the first buyers in the newly released area and having the ability to choose the position of the house, street number and elevation. After I made a decision to proceed with a purchase of my new home, the whole process went really smooth. Jamie and David were great with coordination of the choices for house colors, finishes and upgrades. I was given detailed plans for community development plans in the future. David and Jamie suggested I can use the mortgage broker Justin that works with Excel Homes. Justin also went above and beyond to find me the best possible rate for my pre-approval! A month before the possession date Justin found me even better option with a different lender and again set everything up for approval quickly. Construction walk-through was educative and I had a chance to see how the house is being built and all my questions were answered properly. Before possession date I even had my own home inspector coming in and doing an inspection and there were no deficiencies found. On the possession date, new home orientation went really well and was detailed. The house looks awesome. Few small issues were corrected right away. I had few questions about new HVAC system in the house and Shane from Excel Homes customer service was really quick and effective in replying back and answering all questions that I had. Overall, it was a great experience to cooperate with the whole Excel Homes - Hillcrest team and I would recommend them to anyone.
- Company Response
Thank you so much for sharing your experience with us! We are so happy to hear that our team was able to make building with us an easy an informed decision. Please do not hesitate to contact us at any time should you have any questions or concerns. Welcome to the Hillcrest community!
Michelle Rogers-Customer Experience Manager