Excel Homes

Builders
Calgary AB T2N 1M5
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64%

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Reviews for Excel Homes

Average customer rating:
6.4 10 (230 reviews)

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Private User
Private User
Private User reviews Calgary, AB
8/10

Overall good job done except the bathroom

I feel like better fittings could been used in the bathrooms without going out of budget. Like shower heads with hand-held would be more practical especially when cleaning. Mirrors could have been better installed. The size of the bathroom is primary bed could be bigger especially seeing as the sink counter top takes up so much unnecessary space.
In total, the experience was decent

Approximate cost of services:
$5,000.00
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Kevin kodai
Kevin kodai
1 review Edmonton, AB
10/10

New Home

Excel homes have always stood by my side. From the 1st day i moved in till now. Over a year. They are always ready to help specially Sean Ollenberger. This guy is the master of doing things right for the clients.

Approximate cost of services:
$0.00
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Uche Jude
Uche Jude
1 review Calgary, AB
10/10

Great job by Excel Homes!

I feel like giving every member of the team a tight hug for a job well done. I am super proud of Excel Homes for a great job done. They delivered at exact time and date given. Thank you to the sales team Karen and Jasmyn, you guys did a fantastic job. I so love my house and will love to do business with you guys over and over again and will always recommend you to friends, family and colleagues. Kindly keep up the good job. Thank you!!!!

Approximate cost of services:
$740,000.00
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Company Response

Hi Uche,

Thank you for taking the time to share your experience. We are so happy to hear that Karen and Jasmyne were able to make your journey with us that much better. Thank you for trusting us to build your home! We hope you are settling in well.

Private User
Private User
Private User reviews Calgary, AB
10/10

Excel Homes Excellence in Home delivery

I am quite impressed at Excel Homes building outcomes and coordination. The concierge services was a great problem relief from settlement.
Very impressed finishings

Approximate cost of services:
$0.00
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Company Response

Hello,

Thank you for taking the time to leave your feedback. We hope that you have settled in well to your new home.

Moses M.
Moses M.
1 review Calgary, AB
9/10

New Home at Silver Spruce

Overall, we had a great experience building with Excel Homes at Silver Spruce SW, Calgary. The sales representative (Kent) was very knowledgeable, professional, accommodating and courteous throughout the building process.

We liked the fact that we had the opportunity to select all our upgrades before we firmed the deal which in turn help us to locked in our budget and save us the stress of countless appointments.

Overall, we loved our home despite some few imperfections in the garage concrete and driveway. The design meets our current needs and the space was well utilized.

The post possession team have been great so far and the only service we wish could be added is touch painting at the 3 months post possession appointment.

If we have to do this all over again, Excel Homes will still be our first choice and we won't trade Kent - Sales Representative for anyone else.

Approximate cost of services:
$821,000.00
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Company Response

Hi Moses. Thank you for taking the time to share your experience with us, we greatly appreciate and value our homeowner's feedback. We are so happy to hear that Kent was able to make your journey with us that much better! Thank you for trusting us to build your home and welcome to the Excel Homes family!

Private User
Private User
Private User reviews Calgary, AB
4/10

Price variance

I was a little disappointed with the price variations for the exact same house in two different communities

Approximate cost of services:
$10.00
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Company Response

Hi there,

Pricing will vary slightly in different areas due to the cost of the land, and different trades and suppliers used in each communities. Please reach out to the Sales Team in your desired community for more information. Thank you.

Private User
Private User
Private User reviews Calgary, AB
0/10

DO NOT BUILD WITH THIS BUILDER

DO NOT BUILD with this builder in COBBLESTONE CREEK
.
Starting with the sales Center, at first everything seems wonderful. After deposits are wrapped up, things started to be missed, duel zone thermostats being our biggest one. Opps is all we got. Reading the contracts after you make changes is time consuming, yet its a must because they say one thing and then do another. This is explicitly a lack of knowledge from the sales staff, and customer service is nonexistent when you have paid.

We didnt have glass in my master bathroom shower on move in. When it was installed, they drilled the hoses in the wrong place and smashed out tile to fix. The inconvenience this causes alone after move in is crazy.

We have had a pot filler installed that stoped working on the coldest days in March and then started working again after it warmed up. I believe the only thing that would cause this is freezing. After hounding they have documented this. But again, will they fix when it freezes and floods a brand new home?

If you are wanting to do any sort of landscaping be prepared to be given the run around over and over again. Once this builder has your money for the sale of the home they drag there feet to the point summers almost over and your unable to do anything despite taking possession in early January and have a solid 5 months of good weather to be able to preform these items.
I believe this is next to criminal, as you have paid in full for something that needlessly takes months to rectify.

Your lot will be left a mess, with garbage, construction debris and beer cans for you to find come spring.

The site superintendent does the best he can with what he has to work with.

I cannot stress this enough for anyone looking to buy in cobblestone creek with excell homes. Do not waste your time, the emotional exhaustion will do nothing but ruin your experience trying to get them to Finnish a home that you will cost you a small fortune.

Its sad that builders this day and age, cannot seem to deliver a good, timely project and complete what they say they will complete in a timely manner.

Approximate cost of services:
$800,000.00
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Company Response

Hello,

Thank you for taking the time to leave your review, we are sorry that this has been your experience. Excel Homes is not able to offer a dual-zone furnace due to the complexity of obtaining permits through the City of Airdrie. We sincerely apologize for the misunderstanding and the inconvenience that this may have caused.

Unfortunately, Excel Homes was faced with navigating supply and trade shortages, and at the time of your possession, we were dealing with the shortage of shower doors. We hope that you can understand that the shortage was out of our control, and our staff made sure to go above and beyond to rectify the issue as soon as possible.

It is our process to document all deficiencies in a home, and upon inspection, if an item is warrantable, we will fix it.

Due to the number of homes that need seasonal items to be completed when favourable weather permits, we are transparent with our homeowners and state in every Sales Contract that Excel Homes has up to 12 months to complete seasonal items. We schedule these seasonal items to begin after the May long weekend every year (weather dependent), and excessive months of rain such as June can cause further delays. Our team works diligently to complete all deficient seasonal items on each Excel Home during their 12-month contractual status, as we take pride in our Customer Service.

If you would like to discuss this further, please do not hesitate to reach out to our Customer Service team. Thank you.

Private User
Private User
Private User reviews Calgary, AB
0/10

Paint ,

Hi we bought the brand new house from excel homes , but I have a issue with paint in my whole house it looks they hired the unprofessional guy who did the paint ,after 3 months appointment we show them everything whats the problem to the warranty guy , he didnt do anything ,also what issues after 3 month they didnt fix it ,now 1 year appointment , we are very disappointed , how you feel when you spend lots of money to your house , you put every where blue tape.

Approximate cost of services:
$1,000,000.00
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Company Response

Hello,

We are sorry to hear that this has been your experience. If you would like to discuss this matter further, please reach out to our Warranty Department with your name and address, we would like to look into this right away. Thank you.

Private User
Private User
Private User reviews Strathmore, AB
0/10

Not good people to deal with

Dealing with their builders were absolutely painful. Theyre disrespectful and the only thing they care about is their tongue.

Approximate cost of services:
$720,000.00
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Company Response

Hello. We are sorry to hear that this has been your experience. If you could please reach out to us at info@excelhomes.ca with your address and more information, we would like to look into this for you right away. Thank you!

Azeez in Calgary
Azeez in Calgary
1 review Calgary, AB
10/10

Home

Marika and Rachel are so professional and knowledgeable in their job. They patiently provide you with all information needed leaving no stones unturned. Great job guys

Approximate cost of services:
$1,000.00
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Company Response

Hello. Thank you for taking the time to share your experience. We are so happy to hear that Marika and Rachel were able to make your journey with us that much better! Thank you for trusting us to build your home and choosing to become apart of the Excel Homes family!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Excel Homes

Excel Homes is a forward-thinking, energetic company committed to creating innovative and thoughtfully designed homes. Since building our first house in 1988, we’ve focused on the evolving needs of our homebuyers to provide unparalleled value.

Looking to minimize our environmental footprint and find new ways to add value, we joined the Built Green® program in 2007. To date, we’ve built over 4,000 Built Green® homes, are the second largest registrant in Canada, and are the proud recipients of a Built Green® Champion Award.

With 35 years of experience, over 14,000 single-family homes built, and 75 builder awards for design excellence, Excel Homes is honoured to be one of greater Calgary’s leading builders.

CATEGORIES
Builders
WEBSITE
https://www.excelhomes.ca
YEAR ESTABLISHED
1988
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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