Absolutely terrible service. The worst I have received in my whole life. Disgusted by the whole experience. Last minute cancellations, wrong handles, failed to turn up, cowardly customer service people. I have to say that the doors are beautiful and the actual installation guys were top notch also but still waiting for some handles and had to settle for the wrong handles on another door because they got that wrong after initially forgetting completely. All this 2 months after initial installation date. Absolute joke of a company. Two weeks later I still have a napkin on my door instead of a handle and still have the wrong handles on my front door. Told they can only fit the missing handle on may 21st!!! because they only have 4 installers!!! they don't know anything about my missing handles. Unbelievable. AVOID at all costs.
- Company Response
Hi Damon, As discussed, Once these parts come in we will contact you and get this service resolved for you right away.