NEVER AGAIN! Technician arrived, didn't turn a screw. Told us it was the spider and charged us $124.30 for 5 minutes. He said repair would cost $600.00(company doubled this amount). Estimate from company, which I had to chase down the next day was for $1273.49. My husband took it apart, bought the part/bolts for $203.00 and repaired it himself. It now works just fine. Every part number on estimate was for a different model entirely. They were trying to sell us parts not even needed! They should be ashamed! I wonder how many people have overpaid?