Michael G in

I had an excellent experience with Convertible Heating & Air Conditioning. I needed to install on A/C for my house. I started doing my home work and shopping around. Every other company I spoke too wanted to charge much more for the same work. In addition all the other companies I spoke to tried to up-sell me on equipment that I didn't need. They were also very brand specific and brand bias. When I called Convertible I got a response back from Marnie fairly quickly. I could tell right away their was no up selling and no games trying to be played. Based on my house she knew right away what the best value was for what I needed. There was no pressure to make a decision right away. I was told to think about it, do more research if I wanted, and to call back if I had any questions. I had several questions and called back. Marnie spent 20 minutes on the phone with me explaining different A/C makes and models and told me they would install any make / model I wante. I went with the first option Marnie presented to me when i first called as it was the best value for what I needed. Installation was performed on Friday May 5. Both the outside work and inside work looks great. I have no complaints and am happy with the level of service I received. Michael G.