Reviews

10/10

We were having trouble with some seized and non-functioning toilet tank supply valves and called up John to help us to replace the existing globe valves with new quarter-turn ones, as he had previously helped us a few years ago to install similar valves for our faucets. When John arrived, he exhibited the same professionalism, courtesy and friendliness that I remembered from last time and got right away to working on replacing those problematic valves. He was finished in no time and made sure to clean up and leave the spaces spotless. One of our sinks also had a problematic pop-up stopper and though I had not mentioned this to him, John saw this and also helped to fix that as well! I would highly recommend Dima Plumbing and should any more plumbing problems arise, would have no hesitation in calling John again!

Approximate cost of services:
$350.00
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Company Response

Thank you for your business and for the time you took to write us a review. We are glad you had a great experience. Have a wonderful weekend. Regards, John Dima

10/10

We recently moved into a home where the main water shutoff valve had seized due to lack of usage over the years, as well as having no shutoff valves under any of the bathroom faucets and kitchen sink. I contacted John to ask him for the quote to replace the main valve with a new ball valve, as well as to add new shutoff valves to each of the faucets. During our communications, John was polite and prompt in his responses to our questions and was flexible in letting me know when he would be available. On the day of the appointment, John and Andre arrived to replace the existing valve and add new valves. They were very thorough with their work, checking for potential leaks, cleaning up around the faucet areas after and demonstrating the operation of the valves, which showed their professionalism. We also found them to be as polite and courteous in person as through our initial communications. If we encounter any more plumbing related issues in the future, we wouldn't hesitate to call John again to fix the problem!

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the review. We try to and take pride from providing a service that is one step above the most. Hope you will have a good weekend!