Yvonne in North york

I found this company on homestars and I called them along with few other ones. I needed service on a specific date / time to have the ducts cleaned (my daughter is allergic to cats) before we moved into our new home. Steve arrived early, was very well prepared, explained the job, showed me some areas of concern throughout. It took him approx 4.5 hrs to finish the job. Half way through I inconvenienced him because a fridge got delivered and he had to stop his equipment, move it and then re-set it up. He was very understanding and accommodating, which I really appreciated. He performed a few additional fixes related to air circulation, cleaned / replaced filters, etc. Overall great service, I'd happily recommend.

This was the second time we hired 416-so-clean to clean carpets in our home. Adel was amazing, he came in the afternoon we got keys to our new house to clean carpets in the basement. There was a lot of comotion and we were moving in at the same time, he remained composed and found a way to clean carpets in the basement and stay out of the line of fire with the move in:) Because there was so much going on he offered to come back another day to clean the stairs and did not charge for the basement, just said that he will charge for the entire job when he finishes the stairs. Nothing signed, no contract, who does that these days. Made me feel so good and I had one less thing to worry about. Exceptional customer service, excellent quality of job. I would recommend without hesitation, you won't be dissapointed.

If you are looking for a quick review and don't have time to read the rest, here it is - AMAZING COMPANY, look no further just hire them. We were moving mid August for the first time in 11 years, I contacted a number of moving companies while doing my research, and I only picked the top ones from homestars.ca. Emerald distinguished themselves from the very beginning. Wendy gave me all the information I needed to have to make a decision, explained the process and details involved, Emerald also offers packing supplies based on size of the house, very helpful since I had no idea what we may need, they also offer packing service should you run out of time or steam. Dave came by to drop off the boxes and inspected the house contents, gave me a lot of good tips and also mentioned that we would need a second truck to carry all our stuff. My husband was suspicious but on the moving day Dave was right, one truck wouldn't have been enough, he knows moving business so well he was able to estimate with high degree of precision the additional service required. Wendy kept in touch with me before the move. On the Friday before the Tuesday move she called to confirm everything was as planned. On the moving day the service was outstanding, even my husband who has very high service standards was extremely impressed. The truck was brand new and super clean!!! Furniture was properly wrapped, not a single scratch, nothing was broken, they put everything as directed by us, cleaned up any moving mess and gave us credit for unused boxes. I would never consider any other moving company and they weren't even the most expensive ones. You can't go wrong with them.

Adel was able to accomodate my carpet cleaning request on a very short notice, Matthew did an excellent job, efficient, professional, carpets look brand new. Even my very picky husband was very impressed. Will use them again!!!