I really couldn't be happier with our new shower - Doug and his crew did an outstanding job last week. Our home is about 22 years old and we needed to replace a shower without gutting the whole bathroom. From the start, Doug was punctual, communicated promptly and professionally, and quoted a fair price. He said it would take three days, and it took three days -- I was impressed, since I've had issues before with jobs dragging on with other contractors. In the end, we elected to replace the shower (completely new, with recessed shelf and new glass door), put in a new toilet, re-caulk everything in the bathroom, for a general "refresh". The work done was top-notch (excellent tile work) and the entire site was left clean and tidy when they left. I would have no hesitation in recommending.