sarahova in Toronto

Let me start by saying this was our first property and our first renovation. We interviewed around 10 contractors, and Alex of Turn-Key Projects was the solid choice. Not only did he bring forth enthusiasm about the project, he was transparent about the whole process (something I didn’t find with the other contracting companies we interviewed). He would answer my calls, texts, and emails with the upmost clarity, especially humoring me with my “first time” renovator questions. Alex and his crew (shout out to Carlos and Hazael) did an excellent job with our condo. And I don’t just mean quality installations, attention to detail, etc., they had their work cut out for them as our building came with certain logistical issues (e.g. no loading zone for deliveries, a shallow parking garage). Carlos and Hazael are courteous, welcoming, and very proud and willing to talk you through their fine work. One thing that was notable about Alex, Carlos, and Hazael was that whenever a problem was encountered (for us that was DIY plumbing in the walls of our bathroom or a phone line running in the wall we were taking down), they would compliantly fix it, let us know about it, and not trouble us with details and a thousand decisions to make. Another notable thing about Turn-Key projects is the design element and procurement perks. We essentially gave Alex free reign to design our bathroom within a budget. And we could not be happier. His design aesthetic was the “modern chic” we were looking for but unsure of how to achieve. Alex, Carlos, and Hazael care about the entire aesthetic and offered valid opinions and discussions about the design of our apartmnet. All in all, we are ecstatic about the work Turn-Key Projects has done to our condo, and we love coming home.