Great service and super friendly. Was early and very efficient which was a bonus! Thanks reliance! He replaced all my outside taps with new ones and even fixed the water shut off valves!
Hi Trevor, thank you so much for your fantastic review! -Cait
The guys were super nice and very upfront about the process. The only downfall's were they didn't show up on time(hour and a bit late although a courtesy call prior was appreciated) which affected me taking more time off work to be there. They did not completely clean up as some vents had plastic wrap still on them, vent covers were not put back on a couple vents, and they had left a couple tools of theirs (which I am sure they need yet haven't heard from them yet regarding them) in a couple rooms. Overall, good service and did a great job but felt very unorganized in the execution.
We would like to Thank You for your feedback. During the week of your service we were training a new technician, Unfortunately this can cause longer service times and unforeseen occurrences. We appreciate your honest review and will strive to ensure a smoother transition for our clients and technician.
