Kimberly in Kitchener

I have been satisfied with our AC and furnace running smoothly, until I found out that they were dishonest about the transfer of our purchased 10 year warranty. We told the salesman and receptionist that we were planning on moving within a few years, and were told that as long as we continue to pay do the yearly maintenance with Aireone it is transferable-which I just found out is untrue and it does not say that anywhere on the contract. Very happy with the service until that costed us a lot of extra money. Spending the $300+ a year extra to keep the warranty for new owners to have but can't is a lot of money wasted. I never write reviews, but this one really upset me. We will not be using Aireone for our new home or recommending due to their dishonesty.